Error 99 and CMOS Cleaning

saifulbahar · 15th September 2004

Hello all,

Two questions:

1. Does anyone had any problem with Error 99 and what it means?
2. Where can I send my Canon 300D for CMOS cleaning and how long does it take?

Thanks in advance,

Saiful Bahar

Spotter · 15th September 2004

$20 to clean CMOS at Canon Singapore, Keppel Bay Tower (WTC).
I waited 30 minutes when I was there last week.

saifulbahar · 15th September 2004

Hey Spotter, Thanks a lot, will do it tomorrow before my India trip on Saturday.... cheers... At the same time, I will ask them about the error 99....

kiama · 16th September 2004

error 99 >> if caused by sigma lens send it for rechip at sigma, free.

saifulbahar · 16th September 2004

Hi Kiama,

Thanks a lot. I was using sigma lens but also can't recall if it happens with my canon lens too... I'll test them again. Thanks.

ST1100 · 16th September 2004

Err99 is a catch-all for unidentified errors. It can range from battery issues to mount contact issues to shutter/sensor problems.

It's be best if you can consistently replicate the err99. Then when you send the item in, the technicians would be able to isolate and (hopefully) solve the problem.

If it occurs with any lens, any battery, under random external conditions, and more frequently when you shoot in bursts, it could be an imminent shutter failure.

saifulbahar · 16th September 2004

ST,

Got that, thanks for the added information. Error 99 usually occur when I'm using flash and I'll add that to one of the list of isolation error. Thanks

dEthANGeL · 16th September 2004

Hmm ... is this problem imminent in all 300Ds? I got my 300D for about 4 months. I've been getting that now and then as well. Happened on random occasions but not often. Pretty worried.

saifulbahar · 16th September 2004

Just got back from Canon. Did the CMOS cleaning... SGD 21 inclusive GST. For the Error 99, the usual troubleshoot will take about one week. Can't do it now, maybe next time.

For your interest, I had asked if the 300D Silver body can be re bodied to the black ones. The answer is YES! but will cost about 300 dollars as it will need to be specially ordered from Japan.

saifulbahar · 28th September 2004

Just got back from Sigma for the lens repair, they are charging me SGD150.00 inclusive of urgent/express service of 3 days!!! Needed to replace the contact switch base & FPC - SGD120 and urgent/express service - SGD30.

15th September 2004	#1
saifulbahar Member Join Date: Feb 2004 Location: Singapore Posts: 859	Error 99 and CMOS Cleaning Hello all, Two questions: 1. Does anyone had any problem with Error 99 and what it means? 2. Where can I send my Canon 300D for CMOS cleaning and how long does it take? Thanks in advance, Saiful Bahar __________________ Saiful Bahar - "I don't care what equipment you use... but what you produce"

15th September 2004	#3
saifulbahar Member Join Date: Feb 2004 Location: Singapore Posts: 859	Hey Spotter, Thanks a lot, will do it tomorrow before my India trip on Saturday.... cheers... At the same time, I will ask them about the error 99.... __________________ Saiful Bahar - "I don't care what equipment you use... but what you produce"

16th September 2004	#4
kiama Member Join Date: May 2002 Posts: 1,025	error 99 >> if caused by sigma lens send it for rechip at sigma, free. __________________ Lensmanfoto.com : Event Photography : Event Photographer

16th September 2004	#5
saifulbahar Member Join Date: Feb 2004 Location: Singapore Posts: 859	Hi Kiama, Thanks a lot. I was using sigma lens but also can't recall if it happens with my canon lens too... I'll test them again. Thanks. __________________ Saiful Bahar - "I don't care what equipment you use... but what you produce"

16th September 2004	#7
saifulbahar Member Join Date: Feb 2004 Location: Singapore Posts: 859	ST, Got that, thanks for the added information. Error 99 usually occur when I'm using flash and I'll add that to one of the list of isolation error. Thanks __________________ Saiful Bahar - "I don't care what equipment you use... but what you produce"

15th September 2004	#2
Spotter New Member Join Date: May 2004 Posts: 42	$20 to clean CMOS at Canon Singapore, Keppel Bay Tower (WTC). I waited 30 minutes when I was there last week.

16th September 2004	#6
ST1100 Senior Member Join Date: Jun 2003 Location: Singapore, Bedok Posts: 1,800	Err99 is a catch-all for unidentified errors. It can range from battery issues to mount contact issues to shutter/sensor problems. It's be best if you can consistently replicate the err99. Then when you send the item in, the technicians would be able to isolate and (hopefully) solve the problem. If it occurs with any lens, any battery, under random external conditions, and more frequently when you shoot in bursts, it could be an imminent shutter failure.

16th September 2004	#8
dEthANGeL Senior Member Join Date: Jun 2004 Location: Siglap Posts: 1,648	Hmm ... is this problem imminent in all 300Ds? I got my 300D for about 4 months. I've been getting that now and then as well. Happened on random occasions but not often. Pretty worried.

28th September 2004	#10
saifulbahar Member Join Date: Feb 2004 Location: Singapore Posts: 859	Just got back from Sigma for the lens repair, they are charging me SGD150.00 inclusive of urgent/express service of 3 days!!! Needed to replace the contact switch base & FPC - SGD120 and urgent/express service - SGD30. __________________ Saiful Bahar - "I don't care what equipment you use... but what you produce"