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Thread: Online purchase not received yet

  1. #1

    Default Online purchase not received yet

    Has anyone here bought anything through Gmarket before?
    I made a purchase on 21st Jan for some apparels and they have already charged to my CC, but it's been a month and I have not received anything from them yet.
    I searched through their entire website and could not find a single customer service number to call, all the links I clicked just brought me on a Merry-Go-Round.

    Anybody can offer some advice?
    Nikon D300 | MB-D10 | AF-S 17-55mm f2.8 | 35mm f1.8 | SB-900

  2. #2

    Default Re: Online purchase not received yet

    click on "about us":
    http://www.gmarket.com.sg/gmkt.inc/C...utCompany.aspx

    you should click on that before purchasing something online, not only for gmarket, but other sites as well.
    Last edited by ninelives; 21st February 2011 at 05:20 PM.
    Objection !!!

  3. #3

    Default Re: Online purchase not received yet

    Thanks bro,

    Thought to give it a try

    Quote Originally Posted by ninelives View Post
    click on "about us":
    http://www.gmarket.com.sg/gmkt.inc/C...utCompany.aspx

    you should click on that before purchasing something online, not only for gmarket, but other sites as well.
    Nikon D300 | MB-D10 | AF-S 17-55mm f2.8 | 35mm f1.8 | SB-900

  4. #4
    Member leowyien's Avatar
    Join Date
    Jan 2010
    Location
    Serangoon
    Posts
    859

    Default Re: Online purchase not received yet

    Browsed thru and got this
    The smilie's a link btw
    indie

  5. #5

    Default Re: Online purchase not received yet

    bought twice which was mailed directly from korea
    so far so good .. one on the way

  6. #6

    Default Re: Online purchase not received yet

    if you have been waiting for very long, you can contact the seller or Gmarket to rectify the problem and maybe seller will send the item again. Gmarket usually calls me and their number needs special extension to get thru.

    To contact seller: go to the product page and scroll down all the way, you will find the link.
    Contact Gmarket: login then click My Gmarket, on the top right u will see it.

  7. #7
    Member voxies09's Avatar
    Join Date
    Apr 2010
    Location
    Singapore
    Posts
    651

    Default Re: Online purchase not received yet

    bought from them once, and it took SO LONG TO COME!!! Korea is too far I guess..
    Canon Kiss X4 | 18-55mm f3.5-5.6 IS II Kit lens | 50mm f1.8

  8. #8

    Default Re: Online purchase not received yet

    Bought stuffs from Gmarket. You can check the delivery status. Normally it will take two months.

  9. #9

    Default Re: Online purchase not received yet

    Bought from them twice, it usually take 1 week plus to 2 weeks to reach my place

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