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Thread: anyone bought Lightroom 3 UPGRADE?

  1. #1
    Senior Member sinned79's Avatar
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    Default anyone bought Lightroom 3 UPGRADE?

    Need you to share your experience.

    Here's my case,

    I bought this lightroom 2 license from a user online, it was transferred to me successfully and I can see it in my adobe account as registered licensed. I have check with adobe technical support and they can confirm nothing wrong with my lightroom 2 license.

    But last night, I went funan (shop name pixel & pics) to buy a Lightroom 3 upgrade retail box edition. Went home install but always stuck. First i key in the lightroom 3 upgrade license key, then followed by my Lightroom 2 license key, but it always shows the cross sign. I contacted adobe technical support (via their live chat), and they even remotely access my macbook to try help try install and activate for me, tried for 2-3 hrs late into 1+am till i told them we will try again tonight as it was late already.

    Anyone face the same issue as me before but manage to activate your Lightroom 3 upgrade eventually? If you did, how do you solve it?


  2. #2

    Default Re: anyone bought Lightroom 3 UPGRADE?

    Maybe your lightroom 2 is student or oem edition that is not valid for upgrade?

  3. #3

    Default Re: anyone bought Lightroom 3 UPGRADE?

    Did you buy the cheap student edition?
    Alpha

  4. #4
    Senior Member sinned79's Avatar
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    Default Re: anyone bought Lightroom 3 UPGRADE?

    Quote Originally Posted by CyberTron88 View Post
    Maybe your lightroom 2 is student or oem edition that is not valid for upgrade?
    Quote Originally Posted by Rashkae View Post
    Did you buy the cheap student edition?
    i have confirm with the adobe tech support, my license is retail version and eligible for upgrade.

  5. #5

    Default Re: anyone bought Lightroom 3 UPGRADE?

    Well, you bought it from someone online.... Better check if it was reported as a pirated license.
    Alpha

  6. #6
    Senior Member sinned79's Avatar
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    Default Re: anyone bought Lightroom 3 UPGRADE?

    Quote Originally Posted by Rashkae View Post
    Well, you bought it from someone online.... Better check if it was reported as a pirated license.
    yeah, i am now asking adobe to confirm my license again if it is eligible for upgrade.

  7. #7
    Senior Member sinned79's Avatar
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    Default Re: anyone bought Lightroom 3 UPGRADE?

    was referred to their tech support. make a 1 hr call to US and finally got it resolved. they gave me a new license key (full version)

    but my phone bill going to shoot up very high this mth!

  8. #8

    Default Re: anyone bought Lightroom 3 UPGRADE?

    OMG. 1 hour call to US is gonna be soooooooooo very very expensive.

    Hope you used Skype. =/

  9. #9
    Senior Member sinned79's Avatar
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    Default Re: anyone bought Lightroom 3 UPGRADE?

    Quote Originally Posted by Doctor Inferno View Post
    OMG. 1 hour call to US is gonna be soooooooooo very very expensive.

    Hope you used Skype. =/
    unfortunately i didn't... called singtel to find out how much it cost if i dial +1xxxx , its 39 cents per min... so that will set me back at $20+ sgd... luckily still dun cost me a bomb yet!

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