1. Bus services affected
for a list of affected bus stops and services
2. Confirm eligibility
*From Dec 18, commuters can find out if they are eligible for a refund at www.publictransport.sg
or by calling 1800-225-5663. They must provide their 16-digit transit card number.
3. Getting a refund
*Commuters can visit any Transitlink ticket office or concession card replacement office with their transit cards.
*They can also get their money back at any add value machine found at bus interchanges and MRT stations.
*The money will be credited back to their cards
*They can apply for refunds till June 17 (2011).