WTB Manfrotto RC4 L Bracket
As I have mentioned, you don't have to say yes to any request. I don't give discount period and I stood firm and I believe you feel the same way.
However, being firm could come across as "rude" by clients. So just be careful on that.
For what it worth, it probably a small case but I would most certainly want to make sure I have 0 complaint. Unfortunately, I am depending on photography for my whole income and I deal with very small community and words travel very very fast, especially the bad one.
What I do is, if I reply this type of questions, I tend to sit back, read my own sentences before hit "send" and see if from a few perspectives.
I don't see competition is getting any easier, so I will never really let my emotion cloud my decision. One small wrong move could mean tens of hours of hardwork being wasted. Not worth it.
But anyway... if you don't regret it... its fine.
Well all I can say is this issue happened before I started working on the assignment so thank god for it. Its would be more difficult to pull out then.
I'd be pissed with your short abrupt reply too. As a consumer myself, this is the kind of tone that can do serious damage to your reputation, even online. Would I recommend others to someone like you based on the email reply? No way!
But in person, you may be a nice operator but that's another story.
But you rather vent in public about someone who called on you for an abrupt reply (deservedly so i may add)?
if u dun care about others not recommending you clients( reputation), wtf do u care what your pissed clients tells you over an email?! That makes u vent here?
get a life pal. No wonder your client got pissed. The guy asked for a few more photos and u literally told him to FO.
I too am in business spanning Singapore and Down Under (not in photog business). I understand your point even more as I tend to come across clients like you mentioned ealier in the thread. Singapore Clients or Singaporeans for that matter tends to make comparison with other vendors and would squeeze more deliverable out from you at a fixed price or suggest a price cut at every opportunity. Which client wouldn't try their luck?
Westerners tend to respect the contract more and would not indulge in that uncivilised manner.
The first reply can easily be construed as being curt, and as was mentioned in the above, it's very easy to lose the tone of the missive in emails
I thought the explanation afterwards was very clear and detailed; I assume for brevity's sake the client wouldn't have been afforded that reply in the first place?
That said, it's a good one to keep as a future template of sorts lol
Curious myself: If the client returned with a 'favorable' response, i.e. wants to proceed, would you still do it?
He could still possibly fall into the 'tried his luck, didn't work, so go ahead' category
Endure. In enduring grow strong.