In all honesty, even if the clients choose not to read, we as business operator is oblige to go through the clauses with the clients.
At the end of the day, some businesses do employ sniper tactic which causes complaint and one off business.
Singapore in particular is so small so it is better to aim for long term and repeated business if one were like to stay competitive in the market.
It is harder to tell the truth because some fear that because of some " unfriendly" clauses might scare the clients away. However, if you think about it, if everything has been communicated properly, as a business, you already won half of the battle and all you need to do is to do your best in producing your best work to exceed those expectation.
So by disclosing all charges include the high resolution charges is a long term approach to ensure honest and repeatable business. We have done it since the very beginning and after 2.5 years we could just feel that are truly benefit from honest dealing by having extremely high referral rate of nearly 80%.
Sorry for OT but think it is relevant to the discusssion.
Have a nice weekend.