View Poll Results: Are you give/sell away high resolution images?

Voters
36. You may not vote on this poll
  • Yes, Give away all high resolution images, no additional charge

    8 22.22%
  • Yes, Give away only selected high resolution images, no additional charge

    12 33.33%
  • Yes, Selling all high resolution images, as additional charge

    10 27.78%
  • Yes, Selling only selected high resolution images, as additional charge

    5 13.89%
  • No, not giving away or selling away any.

    1 2.78%
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Results 41 to 42 of 42

Thread: Portrait Photographers, are you giving away high resolution images to customers?

  1. #41

    Default Re: Portrait Photographers, are you giving away high resolution images to customers?

    In all honesty, even if the clients choose not to read, we as business operator is oblige to go through the clauses with the clients.

    At the end of the day, some businesses do employ sniper tactic which causes complaint and one off business.

    Singapore in particular is so small so it is better to aim for long term and repeated business if one were like to stay competitive in the market.

    It is harder to tell the truth because some fear that because of some " unfriendly" clauses might scare the clients away. However, if you think about it, if everything has been communicated properly, as a business, you already won half of the battle and all you need to do is to do your best in producing your best work to exceed those expectation.

    So by disclosing all charges include the high resolution charges is a long term approach to ensure honest and repeatable business. We have done it since the very beginning and after 2.5 years we could just feel that are truly benefit from honest dealing by having extremely high referral rate of nearly 80%.

    Sorry for OT but think it is relevant to the discusssion.

    Have a nice weekend.

    Hart

  2. #42

    Default Re: Portrait Photographers, are you giving away high resolution images to customers?

    Quote Originally Posted by Agetan View Post
    In all honesty, even if the clients choose not to read, we as business operator is oblige to go through the clauses with the clients.

    Sorry for OT but think it is relevant to the discusssion.

    Hart
    Quoting only part of what you wrote Hart.

    I think you are spot on. I have always felt, that as professionals (in any type of profession), it is the responsibility of the service provider to explain the agreement, point out peculiarities, explain how the whole thing works etc.

    -- marios

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