Sometimes when I am overseas, I feel Singaporeans have the worst communication skills. It is not hard to see why when people's method of handling conflict is to bang table.
Last edited by Sion; 25th June 2010 at 12:45 PM.
Did singtel, in any way, fail to fulfilled their service requirement to you? Did they not provide you with internet service? did they not give you the freebies that comes along with the contract plan?
even if there is a delay in delivering the freebies to you, there is nowhere in the service agreement that they guarantee you a date line. Even in the event that there is indeed a line on the service agreement that states the delivery date, the freebies will be considered secondary non critical items. You do not suffer any lost as a result of the delay in delivery of the freebies.
You have clearly miss that point that the service agreement is to provide you with internet service. Your expectation on Singtel's is misplaced.
to be exact, you are a subscriber ! you are borrowing their bandwidth ! if you are not happy with the telco, subscribe with another one.
you are not buying a product, you are borrowing/loaning a service.
the telco company also dont give a damn about you, you are like paying what? $100 per month only? big deal.
Last edited by ninelives; 25th June 2010 at 03:00 PM.
I couldn't stop laughing when I read this thread!
TS, time to crawl back into your immature shell and grow from there on. If you don't learn and grow your understandings, I bet that you'll try to complain every sh*t that hits you and you'll be spending hundreds of dollars to make complain calls till you understand what's black and white contract.
I do not know if singaporeans have the worst communication skills or not. But I have not encounter speaking to ppl about what I want. Other than different accents, I think ppl get the basic idea what I am trying to communicate.
I too feel singtel is having some problem providing customer serivice too for the fact that they are coming to my house for the 3rd saturday(last week) and could not get Mio TV + broadband working. Oso, the hotline is real hot and make blood boils.
However, to be fair, as per your encounter, I feel some delays might be inevitable due to the volume they are handling. My friend signed a line and got a ACER laptop free during last PC Show(not sure if it's called pc show)... and the he received letter to collect his laptop only a few days later(rather fast). Thus, as per you encounter, it should be a 1 off event that the lady just told you the standard waiting time but things got delayed due to volume. Try to be more understanding?
As long as you have put your signature on the contract, you are liable.
RGB Metering & Focusing.
in singapore, all u get is ping pong games. be it moe, singtel and wadeva. its just a matter of whose stamina longer, and who has the side of law with them lor...
as for TS case, since he didnt read before he sign... he doesnt have the side of law. pretty much a gone case already
Last edited by Limsgp; 25th June 2010 at 08:47 PM.
RGB Metering & Focusing.