Results 1 to 6 of 6

Thread: Canon Warranty - Need advice

  1. #1

    Unhappy Canon Warranty - Need advice

    Dear All

    I recently bought a lens from someone. Decide to ask Canon whether the warranty is still valid.

    Canon svc centre replied: "Warranty is void as its not transferable" My lens suppose to have a couple more months more for the warranty.

    Its so upset. I bought a second car last year and the service centre still honour the warranty why not canon.

    Do you all have the same experience? How can I go around getting the warranty. Appreciate your advice.

  2. #2
    Member
    Join Date
    Jan 2010
    Location
    Singapore
    Posts
    35

    Default Re: Canon Warranty - Need advice

    perhaps you can speak to another person from canon...i don't think that is the case.
    it doesn't make any difference who bring the lens to csc right? whether it's the 1st owner, his friend or yourself. I think better to speak to another person from csc, you may get another reply....they are quite inconsistence sometimes

  3. #3

    Default Re: Canon Warranty - Need advice

    It doesn't pay to be "too honest". Just send in for repair and if ask say sending in on behalf of friend/relative. Don't think they will pursue further.

  4. #4

    Default Re: Canon Warranty - Need advice

    Quote Originally Posted by mayngbt View Post
    perhaps you can speak to another person from canon...i don't think that is the case.
    it doesn't make any difference who bring the lens to csc right? whether it's the 1st owner, his friend or yourself. I think better to speak to another person from csc, you may get another reply....they are quite inconsistence sometimes
    Hi Mayngbt
    That what i said too but the lady tell me, Sir pls read the warranty card. The card said warranty is void when there change of owner.

    Quote Originally Posted by GRbenji View Post
    It doesn't pay to be "too honest". Just send in for repair and if ask say sending in on behalf of friend/relative. Don't think they will pursue further.
    Hi GRbenji
    The problem is that the warranty information is under someone else. The contact number also.
    So when its time to collect, they call the person not me. So how?

  5. #5

    Default Re: Canon Warranty - Need advice

    just tell them you change your number, its that easy!!!just go there and present them the warranty...they would not usually ask for your IC.
    7D w/ 70-300mm/50mm1.8/70-200F4L/17-50mm F2.8

  6. #6

    Default Re: Canon Warranty - Need advice

    a little white lie once in awhile doen't hurt....
    Nikon D700, N24-70 f2.8, N70-200 f2.8, Sigma 50mm f1.4.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •