As most of you know, ClubSNAP has been down for the past week due to a series of catastrophic hardware and software failures. To be honest, this is probably the worst incident we have encountered since the time we first started.
Initial attempts to fix hardware were met with failures after failures resulting in backup servers going down as well. Then more problems were encountered with portals/forums software AND database restoration meeting obstacles after obstacles. It feels like a mega marathon of hardware and software fixes for the past week and I am anticipating more to come.
Anyway, we now have ClubSNAP back up & running on backup machines and we expect to have another round of downtimes when the main server is back from the "hospital". Please report all problems in FAQs and Feedback.
Kindly also note that as there's no way for us to retrieve the data as at initial downtime, we have restored the database to the last backup on Sunday, 28th March 2010, 3am (i.e. threads/posts created from that time to initial downtime at 4:30pm Sunday are no longer available).
During this period, we may also be down occasionally as we are no longer running on optimum hardware so do bear with us if that happens - the ClubSNAP Admin and Mod Teams will be monitoring the site closely so that issues can be rectified asap.
Thanks for the patience and welcome back everyone!!