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Thread: Singtel Celluar Data Network Down

  1. #1

    Default Singtel Celluar Data Network Down

    Anyone on Singtel can verify if their celluar data network is down?

  2. #2

    Default Re: Singtel Celluar Data Network Down

    Had the same issue too, recently seems like Singtel network kind of unstable.

    Last week was that cant send email thru yahoo via iPhone.

    This week like new issue arise
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  3. #3
    Moderator ortega's Avatar
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    Default Re: Singtel Celluar Data Network Down

    mine ok

  4. #4

    Default Re: Singtel Celluar Data Network Down

    It was down for bout an hour this afternoon. Realised it only after ppl started calling to check on sent emails.

    Anyway, the Singtel customer service is quite horrible and they were obviously unable to cope as i had to call 4 times before the line allowed me to wait for an available officer. First 3 calls jus citied "..we are experiencing an unusual high volume of calls, please try again later...*cut*"... frustrating since you had to press a whole combination of buttons only to be cut-off... Also, customer service officer had no clue what I was talking about and keep putting me on hold.. He's kind of like a robot answering off a sheet of "standard replies" because he was not answering my question.. jus kept reading off the paper... Singtel should seriously review this!

  5. #5

    Default Re: Singtel Celluar Data Network Down

    After the huge network outage around 2 months ago, they have been very unstable with their networks. Call hotline, all they can say is "high traffic" over and over again. Don't know why they don't want to upgrade their system to handle more subscribers since they have "high traffic".

    Too bad I have 1.5 years more to go, but when the time comes I'll be switching to a more stable provider that doesn't cut my connection off 3 times a day (between toa payoh and clementi).

  6. #6
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    Default Re: Singtel Celluar Data Network Down

    if you guys think this is bad, wait till you cant get signal in your home and get Malaysian network instead. Called them and wrote email to them. only say signal in my area is weak but they dont intend or have plans to upgrade. Funny thing is after I complain, signal suddenly becomes full strength for a few days and then back to normal again.

  7. #7
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    Default Re: Singtel Celluar Data Network Down

    I realised these days, Singtel don't seem to have customer service. They have a number for that, but it does not service the customers.
    And the thing is, when i look at the people around me, i'm not the only one who felt this way.
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  8. #8

    Default Re: Singtel Celluar Data Network Down

    Quote Originally Posted by Fotophilic View Post
    I realised these days, Singtel don't seem to have customer service.
    did they have that 10yrs ago?

  9. #9

    Default Re: Singtel Celluar Data Network Down

    Customer service? You mean the make-you-feel-better hotline...all they can say is "our technicians are working on the issue right now".

  10. #10

    Default Re: Singtel Celluar Data Network Down

    haiyah. all telcos have their share of issues, it's a matter which you prefer to live with.
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  11. #11
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    Default Re: Singtel Celluar Data Network Down

    yeap had same issue on N97, the widget disconnects and take very long to load back and keep disconnecting.

  12. #12

    Default Re: Singtel Celluar Data Network Down

    singtel user here, my cousin sent me a message a while ago... her message was merged with a message from a potential buyer of a lens i advertised on B & S. all that appeared was my cousin's number... the buyer's number? can't find it there... i tried replying through the sms i received, but it end up being sent to my cousin(GrRr... she's now aware of my photography deals)... what's wrong with singtel? to the person who smsed me earlier about a lens i advertised in B & S, sorry for not being able to reply... your number doesn't appear there, hence i can't sms you back, if you are reading this though... please sms me again... thanks!
    Why so serious... Son?

  13. #13
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    Default Re: Singtel Celluar Data Network Down

    From time to time, I will receive a call that was actually meant to be connected to another person and if I kept silent, I could very well eavesdrop on their conversation as a third party till one person disconnect the line.

    Singtel said they will look into it but nothing has been done till now and sometime I would wonder if my private calls are also actually being connected to another third party also.

    Anybody had similar experiences?
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  14. #14
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    Default Re: Singtel Celluar Data Network Down

    Quote Originally Posted by Wurdelak View Post
    singtel user here, my cousin sent me a message a while ago... her message was merged with a message from a potential buyer of a lens i advertised on B & S. all that appeared was my cousin's number... the buyer's number? can't find it there... i tried replying through the sms i received, but it end up being sent to my cousin(GrRr... she's now aware of my photography deals)... what's wrong with singtel? to the person who smsed me earlier about a lens i advertised in B & S, sorry for not being able to reply... your number doesn't appear there, hence i can't sms you back, if you are reading this though... please sms me again... thanks!
    You better update your ad in Clubsnap that you are looking for this potential buyer.......he likely won't be able to see this thread

  15. #15

    Default Re: Singtel Celluar Data Network Down

    Quote Originally Posted by hongsien View Post
    You better update your ad in Clubsnap that you are looking for this potential buyer.......he likely won't be able to see this thread
    i already updated my ad thread. thanks!
    Why so serious... Son?

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