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Thread: nobody pickup from Jetstar

  1. #1

    Default nobody pickup from Jetstar

    hi

    im in this situation where I chose my flight online and decided to pay my bill on 7-eleven
    it has been 24hrs now, and still my booking is put as on hold, I still yet to get my e-ticket.

    does jetstar have any office in changi airport that I can go to? because I have waited for 10 mins and nobody pick up the call other than the stupid machine keep repeating

    thanks everyone

  2. #2
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    Default Re: nobody pickup from Jetstar

    Its lunch time now... Why don't you call later.

  3. #3
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    Default Re: nobody pickup from Jetstar

    i don't know how the payment at 7-11 works but after you completed your payment, did the screen show some confirmation or booking number?

    if it does, then i think you can use that for check-in at the airport counter with your passport.

    i've traveled with AirAsia quite a lot and they don't even need to see the e-ticket/booking number. just show passport at check-in counter can liao.
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  4. #4
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    Default Re: nobody pickup from Jetstar

    Jetstar requires the e-ticket printout... Think they call it the itinerary or something.

  5. #5
    Senior Member JC1808's Avatar
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    Default Re: nobody pickup from Jetstar

    What number did you dial?

    I call just now around 3pm+ someone did pick up.

    Tel: 800 6161 977

  6. #6
    Senior Member CS TAN's Avatar
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    Default Re: nobody pickup from Jetstar

    What time did you went to 7Eleven to pay? I think Jetstar has a daily batch process to reconcile the payment. If you can wait, perhaps wait another day before trying to call them. Their call centre is also busy.
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  7. #7
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    Default Re: nobody pickup from Jetstar

    u can call for few days and nobody will pick up.

  8. #8

    Default Re: nobody pickup from Jetstar

    try calling the sales line.
    Licence to shoot.

  9. #9

    Default Re: nobody pickup from Jetstar

    Quote Originally Posted by CS TAN View Post
    What time did you went to 7Eleven to pay? I think Jetstar has a daily batch process to reconcile the payment. If you can wait, perhaps wait another day before trying to call them. Their call centre is also busy.
    yeah i think so, i still couldn't get answer from the call centre, but i just received my itinerary..

    thanks all for the help

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