So far, I have been seeing folks complain about poor service in camera shops, bad service at the service centres for photo gear, etc.
But, I would like to praise the Service Centre for Lenovo - I brought my colleague there for a keyboard problem of the notebook. We arrived after lunch. There were just 3 people in front of us in the queue. 3 staff to man the counter.
When our turn came, they took the notebook in, and we waited for like 15 to 20min and it's done. It was done like in a jiffy. Simply wonderful.
Elsewhere - you incur one trip there and another trip to collect. Total travelling time 4hr plus 1/2hr waiting time plus parking charges......