Page 1 of 2 12 LastLast
Results 1 to 20 of 25

Thread: English test for service staff

  1. #1
    Deregistered allenleonhart's Avatar
    Join Date
    Sep 2008
    Posts
    3,656
    Blog Entries
    1

    Default English test for service staff

    this is like FINALLY. government decides to implement this. now fts have to learn english too!

    i personally find it good leh. like finally we can communicate. no more weird weird english that i dun understand.

    http://www.straitstimes.com/Breaking...ry_481440.html

    ur thoughts guys?

  2. #2
    Member
    Join Date
    Feb 2005
    Location
    singapore
    Posts
    1,799

    Default Re: English test for service staff

    It is good, it will make singapore a lot better place.

  3. #3
    Deregistered allenleonhart's Avatar
    Join Date
    Sep 2008
    Posts
    3,656
    Blog Entries
    1

    Default Re: English test for service staff

    yes. i think its in line wiht the 2 new casinos and yog. the garment finally knows how important this kind of stuff is;D

  4. #4
    Member
    Join Date
    Oct 2003
    Location
    Sedna, Orion Stars
    Posts
    856

    Default Re: English test for service staff

    hopefully they dont keep asking the same questions, then got TYS in the market to pass this test. then it would have lost its purpose

  5. #5
    Member 9V-Orion Images's Avatar
    Join Date
    Apr 2009
    Location
    Autenticate ALGRN @ 7987.8270
    Posts
    1,760

    Default Re: English test for service staff

    There are foreign customer service personnel with excellent command of the English language, it is their accent that makes you go "huh?".
    CS Aviation / Flickr
    Per aspera ad astra

  6. #6
    Deregistered allenleonhart's Avatar
    Join Date
    Sep 2008
    Posts
    3,656
    Blog Entries
    1

    Default Re: English test for service staff

    (: still. i think tat kinda solves our ft english problem. at least when i say meesiam mai hiam they wont go telling me meesiam mai hum;D
    mai hum my hum my humps ~~

  7. #7
    Member 9V-Orion Images's Avatar
    Join Date
    Apr 2009
    Location
    Autenticate ALGRN @ 7987.8270
    Posts
    1,760

    Default Re: English test for service staff

    Quote Originally Posted by allenleonhart View Post
    at least when i say meesiam mai hiam they wont go telling me meesiam mai hum ;D
    Huh?
    CS Aviation / Flickr
    Per aspera ad astra

  8. #8
    ClubSNAP Idol Adam Goi's Avatar
    Join Date
    Jan 2002
    Location
    Singapore, Singapore, Singapor
    Posts
    5,682

    Default Re: English test for service staff

    Not only them ... sometimes I wonder how we, as locals will fare in these tests ...

  9. #9

    Default Re: English test for service staff

    Should make sure Singlish is factored in.

  10. #10

    Default Re: English test for service staff

    They should learn Hokkien (Don't flame, I am not Hokkien)

  11. #11

    Default Re: English test for service staff

    for foreign workers , it doesn't affect us.

    my view : you can't judge a person skills just because his / her English sucks. please, most off the cooks don't speak good English. you go to a restaurant because of their foods or languages? What will happen to those chinese dim sum restaurants? "xin san, ooi yum cha mou"? mu yum? diu, lei yi dou zou muh ah?
    Last edited by ninelives; 25th January 2010 at 12:52 AM.
    Objection !!!

  12. #12

    Default Re: English test for service staff

    Quote Originally Posted by Adam Goi View Post
    Not only them ... sometimes I wonder how we, as locals will fare in these tests ...
    good point there!

  13. #13

    Default Re: English test for service staff

    Quote Originally Posted by germ_boi View Post
    hopefully they dont keep asking the same questions, then got TYS in the market to pass this test. then it would have lost its purpose
    did you read the link?

    it is an oral test..

  14. #14

    Default Re: English test for service staff

    the test is a small step.

    customer service is about attitude, and not the language you speak.

  15. #15
    Senior Member Sion's Avatar
    Join Date
    Jan 2004
    Location
    新天地
    Posts
    4,768

    Default Re: English test for service staff

    Quote Originally Posted by ninelives View Post
    "xin san, ooi yum cha mou"? mu yum? diu, lei yi dou zou muh ah?
    Lei tai ha mu ta meh?

    Kum pa pai. Diu.

  16. #16
    Senior Member Sion's Avatar
    Join Date
    Jan 2004
    Location
    新天地
    Posts
    4,768

    Default Re: English test for service staff

    Quote Originally Posted by neech7 View Post
    They should learn Hokkien (Don't flame, I am not Hokkien)
    这个测试没有必要,如果大家都讲国语.


  17. #17
    Member
    Join Date
    Feb 2005
    Location
    singapore
    Posts
    1,799

    Default Re: English test for service staff

    Quote Originally Posted by pokiemon View Post
    the test is a small step.

    customer service is about attitude, and not the language you speak.
    It is both. I once ordered at Kallang Leisure Ctr, Dessert Stall (served by chinese worker).
    I asked for red ruby dessert.
    Instead of putting red ruby with coconut cream they put red ruby with gula melacca.
    And they insist that it is always like that, @$!@#$@# hell! I eaten this kind of dessert for over 30 years and want to bluff me!
    Worse still their manager is also cannot speak english properly, eventually give in and make me another bowl but the red ruby is halfed and I got no mood already.

    Totally sucks and I am not going to buy from the dessert stall anymore!

    No I am not against them or prejudiced against them but I deserve to get what I paid for!
    Part of the problem there is communication. They cannot communicate with the customer!

  18. #18

    Default Re: English test for service staff

    Quote Originally Posted by Sion View Post
    这个测试没有必要,如果大家都讲国语.

    国语 in our case is Bahasa Melayu leh

  19. #19
    Deregistered allenleonhart's Avatar
    Join Date
    Sep 2008
    Posts
    3,656
    Blog Entries
    1

    Default Re: English test for service staff

    Quote Originally Posted by 9V-Orion Images View Post
    Huh?
    go youtube type mee siam mai hum. its from our very own pm ;D

  20. #20

    Default Re: English test for service staff

    Next I hope they can change the mindset of labeling service staff as 'low-class', 'uneducated people', 'job with no future' and the list goes on. I think the main reason is due to the mindset of people! Hence many turn down service jobs, not wanting to be classified in the bad way.

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •