Since you got your refund, case close. It is Japan that is leading the digital world.
Originally Posted by margaret39
It was quite funny really because I would have normally gone in screaming but I took another tactic and made him go into the back of the shop. I said I was trying to be reasonable and considerate and give him a chance and not argue in front of his customers. I said that if he did not refund me I would write to the local paper, the Embassy paper, report him to "Case" and make sure that no ex-pat or Embassy person would cross his doorstep. He still fobbed me off with rubbish but I did get some refund , as you said.