Just want to share an very unpleasant incident happened at this restaurant Bali Thai at Suntec City Basement.
Today we have a gathering at Bali Thai. We ordered Ala Carte Buffet for 11 persons.
1) Management: Assistant manager no EQ. He is not happy with the way we order our dishes because we split into 2 orders (not to forget is buffet). Told us not to confuse them. His tone is totally not acceptable. We get very upset and ask him what should we do, want us to leave? He replied up to you if you want to. We were so shocked that we were asked to leave when we did nothing wrong. Just because he got confused about the orders. He mentioned that lesson leant for us. We got even more upset!
2) Service: very bad. To ask for service, we have to try many attempts to get the attention of the staffs. We ordered free flow of drinks and we need to ask them to refill for us. And they did it one glass at a time per requested even thought other glasses were empty. The staff can be found standing chatting with each other wiping tables but refuse to walk round tables to see any plates to clear or drinks to top.
This is the worst restaurant with the worst service that we have ever visited. Will be the first and last time visiting. Is not a cheap lunch buffet for $25++, $5 to add for free flow with 18 dishes on the menu. The food is not nice too compare to other restaurant serving same type of food with the price offered.