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Thread: Is your Starhub Cable TV down?

  1. #1
    ClubSNAP Idol Adam Goi's Avatar
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    Default Is your Starhub Cable TV down?

    Hi, just switch on the TV and realise that I can't watch any of the channels other than the local one! Tried call up their customer care and I couldn't get through due to "overwhelming volume and all customer care officers are engaged"

    Anyone is having the same problem?

  2. #2

    Default Re: Is your Starhub Cable TV down?

    Quote Originally Posted by Adam Goi View Post
    Hi, just switch on the TV and realise that I can't watch any of the channels other than the local one! Tried call up their customer care and I couldn't get through due to "overwhelming volume and all customer care officers are engaged"

    Anyone is having the same problem?
    no issue with mine...watching CNBC now...

  3. #3
    Senior Member jlkk76's Avatar
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    Default Re: Is your Starhub Cable TV down?

    Quote Originally Posted by Adam Goi View Post
    Hi, just switch on the TV and realise that I can't watch any of the channels other than the local one! Tried call up their customer care and I couldn't get through due to "overwhelming volume and all customer care officers are engaged"

    Anyone is having the same problem?
    my side ok leh...

    so far so gd...no problem in watching cable tv..

  4. #4
    Senior Member xtemujin's Avatar
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    Arrow Re: Is your Starhub Cable TV down?


  5. #5
    Senior Member TheChef's Avatar
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    Default Re: Is your Starhub Cable TV down?

    Mine is working. Did you pay your bills?
    S5Pro|S3Pro|D50|16-85VR2|70-200VR|80-400VR|S50f1.4|105f2|135f2|SB900|SB80DX

  6. #6
    Senior Member xtemujin's Avatar
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    Arrow Re: Is your Starhub Cable TV down?

    Some parts of Singapore, SH signal is down.

    The only place to get up to speed information about this type of stuff is from Hardwarezone EDMW.

    Quote Originally Posted by TheChef View Post
    Mine is working. Did you pay your bills?

  7. #7
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    Default Re: Is your Starhub Cable TV down?

    Other than you can't watch, can you provide more details? e.g. you receive a message that says no signal, the picture quality was bad, etc .....

  8. #8

    Default Re: Is your Starhub Cable TV down?

    Hey,
    I also have the same problem here.

    I can't watch any other channels other then the local ones.
    For cable channels like AXN,discovery channel,
    the screen appear as blank with a message that say;
    "To subscribe this channel, Please call 1633"

    & I also get the same response when I called the hotline.
    I think we can only wait for Starhub to solve the problem ASAP.

  9. #9

    Default Re: Is your Starhub Cable TV down?

    Yeah, i can't view any cable tv channels on my 2nd set top box except TVRI, Arirang, KBS World, Australia Network, Russia Today, other than free-to-air channels.
    As for the others, I only get on-screen messages saying, "To subscribe to this channel, please call 1633".
    No problems on my 1st set-top box in my living room though.

    Their customer service hotline is very, very hot right now cos I can't get thru.
    There seems to be some kind of network problem islandwide that is affecting some cable tv customers, like me.

    Some Starhub staff must have been very bad this year and Santa didn't like it one bit.

  10. #10
    ClubSNAP Idol Adam Goi's Avatar
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    Default Re: Is your Starhub Cable TV down?

    Sheesh, I guess I'll have to wait.

    Time to get out of the house!

  11. #11

    Default Re: Is your Starhub Cable TV down?

    It's all okay now for me.
    Finally ....

  12. #12
    Moderator diver-hloc's Avatar
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    Default Re: Is your Starhub Cable TV down?

    Got pay bills or not ??

    Scuba & Father... For Life

  13. #13
    Senior Member afbug's Avatar
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    Default Re: Is your Starhub Cable TV down?

    hmmm its weird but those channels I din subscribe are avaliable to me. Actually, all channels are avaliable.

  14. #14

    Default Re: Is your Starhub Cable TV down?

    Quote Originally Posted by afbug View Post
    hmmm its weird but those channels I din subscribe are avaliable to me. Actually, all channels are avaliable.
    Hey! you're right! Christmas presents from SH.

  15. #15
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    Default Re: Is your Starhub Cable TV down?

    Quote Originally Posted by ahbian View Post
    Hey! you're right! Christmas presents from SH.
    same.. was watching discovery turbo the whole day..

  16. #16

    Default Re: Is your Starhub Cable TV down?

    No, My starhub cable TV was still working since 2003. my area in kampong Arang
    Last edited by Tay76101; 27th December 2009 at 05:26 PM.
    Enjoy to take photo anywhere.

  17. #17
    Senior Member afbug's Avatar
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    Default Re: Is your Starhub Cable TV down?

    lol was channal surfing since yesterday. I tot it was only me and they will resolve it by midnight but today, all channals are still avaliable. Realised that fashion tv late nights is la sup channal! Thats what I call classy ultra soft porn!

  18. #18

    Default Re: Is your Starhub Cable TV down?

    As at 3am this morning, back to normal, all channels that did not subscribe but viewable is no longer available. SH must have done reset or updating during last 2 days.

  19. #19
    ClubSNAP Idol Adam Goi's Avatar
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    Default Re: Is your Starhub Cable TV down?

    Yah lor, I guess it's their way of saying 'sorry' for the cable disruption.

    Anyway, I managed to catch some fine movies, haha ...

  20. #20
    Deregistered shaoken's Avatar
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    Default Re: Is your Starhub Cable TV down?

    All the unsubscribed channels is disabled at 12am last night, 27th Dec (if I'm not wrong).

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