we shot the Actual Day Wedding for this Chinese couple on 9 Sept 09. After the wedding, we designed a coffee table album, downsized it and sent it over to them as PDF file for endorsement and minor changes within 2 weeks as written in the agreement. We start to find something amiss soon after the wedding. They were practically uncontactable and did not reply our sms/voicemails. When we finally got them, they would repeatedly changed apppointments to meet up to collect the DVD so that they can delay paying us the balance payment of $1800.
As freelancers in this trade, can someone offer us some helpful advice how to proceed so that we can get our payment back? We've rendered the service, edited all photos, designed the coffee table album (yet to send for print as they refuse to give go-ahead). What should we do? It's most frustrating when you get such "chao-kuan" clients. During their wedding banquet at The Regent, there was free flow of wine and booze and so many of the guests drank till they were drunk! Yet when we called them to meet up so that we can pass them the DVD and collect bal payment, they can even suggest can they pay 1k first (that was in Nov). Now it's approaching end Dec, and they still keep giving excuses to meet up.
What's the next best course of action to take? Do any of you encounter similar experience
Thanks in advance for your help.