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Thread: Is there a fee for general cleaning of body

  1. #1

    Default Is there a fee for general cleaning of body

    hi if i send in my camera for servicing and cleaning under warranty to canon.. need to pay??

    also how long it take usually.
    Canon 450D/ F1.8 50MM/ EF-S 55- 250MM/ IS 18 - 15 MM

  2. #2

    Default Re: Is there a fee for general cleaning of body

    yes..i just called ytd in fact coz i realised there is some dust in my lens and i asked if i could send in for servicing and its still under warranty. She said it will cost ard $100!! She said warranty will cover only if the lens malfunction or have major problems. So i guess they will charge...it sucks right?
    5DMk2

  3. #3

    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    yes..i just called ytd in fact coz i realised there is some dust in my lens and i asked if i could send in for servicing and its still under warranty. She said it will cost ard $100!! She said warranty will cover only if the lens malfunction or have major problems. So i guess they will charge...it sucks right?

    Your lens is not faulty, they have no obligations to clean your lens just because of a few speck of dusts in, no? Besides, dusts doesn't show in your images, learn to live with it.
    As Always - My Flickr
    Canon User since Dec 2007

  4. #4
    Moderator Octarine's Avatar
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    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by hyori View Post
    hi if i send in my camera for servicing and cleaning under warranty to canon.. need to pay??
    Your camera doesn't need oil service. If it's dusty (e.g. dust on sensor) then there are standard charges (check canon SG website). Dust is not a malfunction, why should warranty cover it?
    EOS

  5. #5

    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by hongkie View Post
    Your lens is not faulty, they have no obligations to clean your lens just because of a few speck of dusts in, no? Besides, dusts doesn't show in your images, learn to live with it.
    Quote Originally Posted by Octarine View Post
    Your camera doesn't need oil service. If it's dusty (e.g. dust on sensor) then there are standard charges (check canon SG website). Dust is not a malfunction, why should warranty cover it?
    Because my lens is just 2 mths old only? If having dust is a small issue, they shd offer this servicing as form of after sales service? Are you saying if the dust affect the images then they clean it for free?
    5DMk2

  6. #6
    Member lamergod's Avatar
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    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    Because my lens is just 2 mths old only? If having dust is a small issue, they shd offer this servicing as form of after sales service? Are you saying if the dust affect the images then they clean it for free?
    Every lens has dust after some usage . My 3 week old lens starts to have dust already . It's standard

  7. #7

    Default Re: Is there a fee for general cleaning of body

    Doesn't matter if its 2 mths or not, there are even cases of dust being spot on lenses out of the box in shops, including L lenses. They do offer this servicing, but at a cost. It makes no business sense if it is free, you will see long queues at CSC all dying to get their lenses cleaned. Mind you the cleaning services is not done in a clean room.
    As Always - My Flickr
    Canon User since Dec 2007

  8. #8
    Senior Member CS TAN's Avatar
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    Default Re: Is there a fee for general cleaning of body

    Most likely never ending queue as we live in a world full of dust.
    Canon 5D Mark II | 24-105L | 35L | 85L II | 135L | Samyang 14mm 2.8

  9. #9
    Moderator ortega's Avatar
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    Default Re: Is there a fee for general cleaning of body

    if they spend all their time cleaning cameras and lenses for free
    then how are they going to make money???

  10. #10

    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    yes..i just called ytd in fact coz i realised there is some dust in my lens and i asked if i could send in for servicing and its still under warranty. She said it will cost ard $100!! She said warranty will cover only if the lens malfunction or have major problems. So i guess they will charge...it sucks right?
    wait till next year photo marathon.
    You wont see me much less remember me but i am the guy who makes you look good.

  11. #11

    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by ortega View Post
    if they spend all their time cleaning cameras and lenses for free
    then how are they going to make money???
    They could offer this for free and perhaps gain more market share? Haha
    5DMk2

  12. #12
    Moderator ortega's Avatar
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    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    They could offer this for free and perhaps gain more market share? Haha
    then sooner or later they will close down, then got no more canon cameras
    it just does not make business sense

    they will not gain market share just because they offer free cleaning

  13. #13

    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    They could offer this for free and perhaps gain more market share? Haha
    If they do, their product would be very expensive

  14. #14
    Moderator catchlights's Avatar
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    Default Re: Is there a fee for general cleaning of body

    Quote Originally Posted by Gerald Lam CK View Post
    They could offer this for free and perhaps gain more market share? Haha
    clean your camera for free, I think you can wait long long, in this world nothing is free, money has to come from somewhere, if you insist, how about sell you a 500D at 1D price, then you got life time warranty free, can do cleaning for you for free until you sick, how does this sound to you? good deal right?
    Shoot to Live, Live to Shoot
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  15. #15

    Default Re: Is there a fee for general cleaning of body

    haha how come this dun seems to be my thread anymore... okok i juz need to noe the simple ans thanks all
    Canon 450D/ F1.8 50MM/ EF-S 55- 250MM/ IS 18 - 15 MM

  16. #16

    Default Re: Is there a fee for general cleaning of body

    Started by hongkie la! Anyway i answered yr simple qns..the rest had answered yr simple qns way beyond.
    5DMk2

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