View Poll Results: What should airline companies do when there's last minute cancellations?

6. You may not vote on this poll
  • Immediate full refund

    0 0%
  • Full refund (not immediate) + Public Apology Letter

    0 0%
  • Change a flight + airport vouchers

    1 16.67%
  • Change a flight + flight vouchers

    4 66.67%
  • Partial Refund + Change a flight timing

    1 16.67%
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Thread: Customers/Passengers vs. Airline Companies

  1. #1
    Deregistered shaoken's Avatar
    Join Date
    Feb 2008
    Clementi/West Coast

    Default Customers/Passengers vs. Airline Companies

    There have been numerous complaints against a company called T**** Airways, in recent weeks/months.

    I think that this industry is very strange. Why?

    When customers/passengers cancel/flights flights (w/o in advance of XX days), passengers will be penalised and will not have a refund.
    But when airline companies like T**** cancel its flights, they never compensate people for the cancellation and only offer another flight.

    Is this fair?
    Last edited by shaoken; 22nd October 2009 at 09:46 AM.

  2. #2

    Default Re: Customers/Passengers vs. Airline Companies

    who cancel on who? airline cancel and don refund or the customer cancel and expect airline to refund?

    not oni tiger airways lor (wats so bad about saying their name???), even reputable airasia does it for so many time i'm wondering is it really worth the cheap tickets NOT to get the time u want...


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