HI, i wish to share this unpleasant experience.
On friday, i bought a sofa from the Seahorse shop in Causeway Point. They promised to deliver the item on sunday 2-4pm. However, I waited till 6.30pm when i finally got a call from Seahorse Causeway(SHCW). They say the driver had something on and will deliver the sofa ard 9 to 10pm. Alternatively, they suggested if i want the sofa urgently, i can accept the display set, they will deduct $24 from the selling price and send me immediately. of cos, i rejected this Lame offer. Take a sofa so many ppl had seated b4 and just deduct $24?
I suspect the driver wanna watch the Renci hospital show, so, i think its fine with me since i not sleeping so early. Toward the end of the show, I received another call from SHCW saying the driver is unable to collect the sofa from the warehouse cause its closed oreadi...10pm u know? I can still choose the display set and they will ask the driver to send me immediately. of cos, i reject again.
I ask them to send me the sofa on any weekdays after 7pm, but they say their driver dun do delivery at evening on weekdays...WAT THE HECK MAN?? They persuaded me to accept the display set which of cos i say NO.
I took a day leave today so that they can send it to me, but in the afternoon, i received another from them saying The Warehouse had deliver the LAST sofa to another buyer.....and ask if i could accept the display set. After some shouting over the phone and threatening, they very reluctantly offer to write me a cheque and send to me.
Now, i am writing this to share it with u...anyone with similar experience??