I REALLY do not understand how the consumers can put up with the RIDICULOUS system of the travel agency.
IF I book a tour with them, they are not able to confirm with me IF I will be able to go OR not, 2 weeks prior to the departure. And IF I wish to cancel the tour, I will have to inform them 35 working days before the tour, AND I will have to forfeit 50% of the inital deposit.
What the HECK!?!?!!
it's like my holidays are at the whims of the tour agencies. I totally cannot get it OR understand this system!!! isn't there any place we can go to make a complaint about it!!!