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Thread: Big CS4 problem!

  1. #1

    Default Big CS4 problem!

    Help !!

    I can't view my image after opening it at CS4

    the steps that i've done is
    file>>open>> image file

    then i can't see the image even though it is opened!

    what have i done wrong?

  2. #2
    Moderator daredevil123's Avatar
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    Default Re: Big CS4 problem!

    Please provide more information than just "I open the file and I can't see it". No one can help you with such a general question with no specifics.

    What kind of file? .jpg .nef .png .psb .tiff?
    It would be good if you can upload this file and provide us with a link to it. So we can try it out. And what is your OS?

  3. #3

    Default Re: Big CS4 problem!

    Why don't you contact Adobe? You have free support incidents with your CS4 license.
    Alpha

  4. #4

    Default Re: Big CS4 problem!

    any error messages? which OS are you on?

  5. #5

    Default Re: Big CS4 problem!

    Quote Originally Posted by ShiNn View Post
    Help !!

    I can't view my image after opening it at CS4

    the steps that i've done is
    file>>open>> image file

    then i can't see the image even though it is opened!

    what have i done wrong?

    check ur picture format.....jpeg or raw or xxxx

  6. #6

    Default Re: Big CS4 problem!

    i opened it in jpeg, raw, and all other format. i still cant see the picture.
    there's no error message when i open the file
    im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
    so far im using a 64bit LR2 and it works perfectly fine.

  7. #7

    Default Re: Big CS4 problem!

    Quote Originally Posted by Rashkae View Post
    Why don't you contact Adobe? You have free support incidents with your CS4 license.
    unless boh license :P

  8. #8

    Default Re: Big CS4 problem!

    Quote Originally Posted by ShiNn View Post
    i opened it in jpeg, raw, and all other format. i still cant see the picture.
    there's no error message when i open the file
    im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
    so far im using a 64bit LR2 and it works perfectly fine.


    normal window use 32bit only. try download the vista window version

  9. #9
    Moderator daredevil123's Avatar
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    Default Re: Big CS4 problem!

    Quote Originally Posted by ShiNn View Post
    i opened it in jpeg, raw, and all other format. i still cant see the picture.
    there's no error message when i open the file
    im on windows vista 64bit. but i used the normal cs4 instead of the 64bit cs4.
    so far im using a 64bit LR2 and it works perfectly fine.
    You just answered your own question.

  10. #10

    Default Re: Big CS4 problem!

    Quote Originally Posted by daredevil123 View Post
    You just answered your own question.
    it shouldnt be the case.

    64bit windows can STILL run the usual 32bit photoshop cs4.

  11. #11

    Default Re: Big CS4 problem!

    yah, i tink its still workable.
    just that i still cant see my photo when i open the file. =(

  12. #12
    Member eosandy's Avatar
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    Default Re: Big CS4 problem!

    Was it ever working?
    Sounds like a clean install required...
    Learning DSLR control http://stormtrigger.blogspot.com/

  13. #13

    Default Re: Big CS4 problem!

    Quote Originally Posted by Rashkae View Post
    Why don't you contact Adobe? You have free support incidents with your CS4 license.
    Ya, just call Adobe..save yourself a whole lot of time and trouble..that's why they set up a help desk...to help you

  14. #14

    Default Re: Big CS4 problem!

    Quote Originally Posted by daredevil123 View Post
    You just answered your own question.
    not true, 32bit CS4 can still be used on 64bit OS
    Last edited by EiRiK; 25th September 2009 at 11:05 AM.
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  15. #15
    Moderator Clown's Avatar
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    Default Re: Big CS4 problem!

    i use both 32bit and 64bit CS4 on my 64bit win7.
    reason is that 64bit CS4 is not able run most 3rd party plugins but is faster.
    sigh.

  16. #16

    Default Re: Big CS4 problem!

    sometime i have the same problem.
    i opened the image, and its not shown...
    i go Window, and click the image name.. then the image appear...

    not sure if we are having the same issue.

  17. #17
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    Default Re: Big CS4 problem!

    Quote Originally Posted by EiRiK View Post
    not true, 32bit CS4 can still be used on 64bit OS
    Yup just to make it clear i don't think it's a 32-bit on 64bit system problem.

    I don't know what's wrong with your cs4, but i can offer one advice, that is to update your graphics drivers to latest version, then try again.
    Photography is about seeing without a camera.
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  18. #18
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    Default Re: Big CS4 problem!

    I have a similar "problem", that is when I open a photograph, it's always at like some miniscule magnification... like, 0.4% or something. And I always had to adjust it to about 12.5% or 33% to be able to see and edit it on my 13" screen. Could yours be like that too?
    incywincyspider climbup the waterspout...

  19. #19

    Default Re: Big CS4 problem!

    Quote Originally Posted by kisim View Post
    sometime i have the same problem.
    i opened the image, and its not shown...
    i go Window, and click the image name.. then the image appear...

    not sure if we are having the same issue.
    YES!!! that's the same problem I am facing.

    i tried reinstalling.. still the same problem persists.

    any solution on ur side?

  20. #20

    Default Re: Big CS4 problem!

    Quote Originally Posted by karnage View Post
    I have a similar "problem", that is when I open a photograph, it's always at like some miniscule magnification... like, 0.4% or something. And I always had to adjust it to about 12.5% or 33% to be able to see and edit it on my 13" screen. Could yours be like that too?
    nope, i cant even see the picture at all totally.

    what i can see is the window showing the file name of the pic.

    i need to drag that window ard the workspace to see a transparent view of the pic.

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