agree lah, but if the customer can sympathise with the lowly paid waiter and waive of the compensation, world peace achieved, else, only the restaurant owner can chip in lor, rightfully and guess what might happen to the poor waiter's allowance after that? apa then the restaurant owner also can be compassionate enough not to deduct his pay, then world peace x2!!!! peace peace! else 'hoot la' in restaurant like andy lau mafia fight on the spot! whahahhaahahYou in a restaurant in your most expensive clothing, waiter accidentally pour gravy on you and your expensive clothing is ruined beyond repair/recover, it was an accident and waiter very apologetic, but still someone has to pay for this right? at least replace same value item? being sorry is one thing but offering to pay or make good a situation is the right thing to do. Agree or disagree?