Help! My lovely 24-70 and B+W MRC

forgotten · 4th July 2009

Hi bros,

I have one horror story to share. Today around 6pm, my lowepro toploader swung away. inside got D700 and 24-70. At first I thought it would be OK since the bag was only like 50cm from the ground and it is Lowepro bag. 0.5 m distance wouldn't make that great impact rite?

But after an hour later, things went wrong, I took out my camera, thinking of shooting my friends. Something shocked me, the lens cap can't be taken out and after imanage to take it out, I saw this.. (pics was taken after I was home safely)

My B+W as u can see is bent and now I can't take it out from the lens. Any suggestion? The very front of the N glass is also scratched by the scattered pieces of B+W glass.

If I have to bring this to Nikon Service Centre, how much would it cost? It is still under Nikon Singapore Warranty

enchantingmomentz · 5th July 2009

how in the world did your lowepro toploader swung away?

it must be very painful to see this...

best call NSC and ask them the price to remove the filter and check if your 24-70 and D700 ae still ok or need repairs...

of course price will vary depending on how much repairs needed...

hisokaka · 5th July 2009

i feel for u, ts. must be really heartache to encounter this. hopefully the damages are not too severe.

SabaDen · 5th July 2009

I winced when I see this ... I hv the same setup as you. Can feel yr pain ... sorry for yr plight.

Omega23 · 5th July 2009

Do you have an anti slip mat? If you have remove all the broken glass first then place yr lens with stuck filter face down on the mat (the mat on a hard table). Then hold the exterior of the lens with both hands and exert a downward force + anti clockwise force.. hopefully can remove

Zohan · 5th July 2009

Originally Posted by forgotten

Hi bros,

I have one horror story to share. Today around 6pm, my lowepro toploader swung away. inside got D700 and 24-70. At first I thought it would be OK since the bag was only like 50cm from the ground and it is Lowepro bag. 0.5 m distance wouldn't make that great impact rite?

But after an hour later, things went wrong, I took out my camera, thinking of shooting my friends. Something shocked me, the lens cap can't be taken out and after imanage to take it out, I saw this.. (pics was taken after I was home safely)

My B+W as u can see is bent and now I can't take it out from the lens. Any suggestion? The very front of the N glass is also scratched by the scattered pieces of B+W glass.

If I have to bring this to Nikon Service Centre, how much would it cost? It is still under Nikon Singapore Warranty

My condolences. It's extremely painful. As a word of advice to other folks, keep the lens hood on at all times. If the camera bag cannot fit a lens with a hood on, get another camera bag.

Z

Minerva · 5th July 2009

is the inner elements ok?

U mean u drop the camera inside with the toploader and got this?

blue_kelvinsg · 5th July 2009

i had a similar experience. my friend dropped my nikkor 18-200mm onto the ground and the lens cap couldnt be removed. had to force it open and there i saw this ..

thankfully lens was okay but filter was cracked. tons of glass bits stuck on the lens surface too. had to carefully remove.

fatigue · 5th July 2009

Just a reminder. (It maybe a bit common sense)

Don't ever try to wipe the front lens after such incident.
Use a blower to remove those small glass particles.
And remember to protect your eyes. (you can use those swimming goggles)

racoon31e · 5th July 2009

Happened to me before too. Half of the Hoya UV turned into powder.

Lush · 5th July 2009

You can use thick rubber bands and wrap it around the filter. Or if you don't have thick rubber bands, use thin ones and apply a few of them around the filter. This should give you enough grip to hand twist the filter away. Make sure to get ride of the shattered glass first.

Make sure to get ride of all the glass first. You will have small and even fine glass dust, so you're going to have to gently pick off large pieces, and blow... or better yet use a brush and vacuum and suck out the rest of the glass dust. You may want to wipe the lens after with a wet lint free disposable cloth (like PecPads). Gently wipe once and throw away. Repeat a few times.

Also, something to think about. If you never had that filter on in the first place, this wouldn't have happened. Protective filters have been debated to death, so I won't expand on this.

Lomographer · 5th July 2009

Never use lowepro and I am truly sorry about your lens.

Maybe you can send it to NSC ( not sure if they'll make it worst) or send it to bro fatigue.

PrimePhotog · 5th July 2009

The filter can be removed for free at service centre.they will also try to help you bend the filter threads back to original for free (as of sept last year when the same thing happened to my 50mm f1.4.as for the front element,I have no idea what the damage would be like.)

martinh · 5th July 2009

Had the same issue with the same lens and filter few months ago. Thankfully the front element had no scratches, only filter was smashed.

Remove the debris with a blower only- don't attempt to wipe with cloth.

Here's how I removed the filter:

I used a swiss army knife to gradually pry out the filter in this sequence: Pry>unscrew>Pry>unscrew etc. In the end the filter thread of lens was slightly bent but I could screw on other filters subsequently with just a little bit of tightness in the screw thread.

sjackal · 5th July 2009

The glass shattered when the filter frame bent out of shape from the pressure. The impact must be quite hard to cause that bent, considering the fact that the Lowepro padding isn't thick enough to absorb all that shock. How did the bag drop?

I am Lowepro fan (4 out of my 6 main bags are Lowepro, plus many other pouches) and I am very disappointed and worried after reading this!

You should point this thread to Lowepro too and see what they have to say.

BTW I am also slowly switching to Hoya HD filters for the heavier lenses.

boonsong · 5th July 2009

perhaps next time in between shoots, keep your lens hood on all the time, cap or no caps.

perspective · 5th July 2009

Must be heartpain for you. I am wondering if keeping the lens hood on at all time would help. Lately I have been using the lenses with hood more to protect the front elements from handling marks.

TheChef · 5th July 2009

Lowepro toploaders are inexpensive, but they offer little cushion if your camera hits the concrete lens first. I have now switched to ThinkTank Digital Holster 40, which has a much thicker cushion. It gives me greater peace of mind and protects my equipment better, although it costs twice as much. Don't just take my word for it, go to OP or TK Foto to take a look and compare for yourselves.

Blur Shadow · 5th July 2009

Woah! I'm sorry to hear about this, but if you can't get the filter out, it looks like only NSC can give you a solution.

Hlkwee · 5th July 2009

Soo sorry to see this. Every photographers nightmare. Anyway, I hope the front element is not scratched. I suggest you leave it as it is and send it to NSC. If it involves changing the front filter ring of your 24-70 then the cost should not be too painful. If the front element needs replacement, I dont think its going to be cheap to repair. I had the same problem with one of my lens and thankfully the front filter ring of the lens was replaced. Cost less than $350. In anycase you'd be better off leaving it to the pros. Good luck.....all is not lost yet.

4th July 2009	#1
forgotten New Member Join Date: Jan 2008 Posts: 5	Help! My lovely 24-70 and B+W MRC Hi bros, I have one horror story to share. Today around 6pm, my lowepro toploader swung away. inside got D700 and 24-70. At first I thought it would be OK since the bag was only like 50cm from the ground and it is Lowepro bag. 0.5 m distance wouldn't make that great impact rite? But after an hour later, things went wrong, I took out my camera, thinking of shooting my friends. Something shocked me, the lens cap can't be taken out and after imanage to take it out, I saw this.. (pics was taken after I was home safely) My B+W as u can see is bent and now I can't take it out from the lens. Any suggestion? The very front of the N glass is also scratched by the scattered pieces of B+W glass. If I have to bring this to Nikon Service Centre, how much would it cost? It is still under Nikon Singapore Warranty

5th July 2009	#2
enchantingmomentz Member Join Date: Sep 2008 Posts: 156	Re: Help! My lovely 24-70 and B+W MRC how in the world did your lowepro toploader swung away? it must be very painful to see this... best call NSC and ask them the price to remove the filter and check if your 24-70 and D700 ae still ok or need repairs... of course price will vary depending on how much repairs needed...

5th July 2009	#3
hisokaka Member Join Date: Aug 2008 Posts: 251	Re: Help! My lovely 24-70 and B+W MRC i feel for u, ts. must be really heartache to encounter this. hopefully the damages are not too severe. __________________ Talk Less, Shoot More http://www.flickr.com/photos/hisokaka/

5th July 2009	#4
SabaDen Member Join Date: Oct 2006 Location: EastEnders Posts: 566	Re: Help! My lovely 24-70 and B+W MRC I winced when I see this ... I hv the same setup as you. Can feel yr pain ... sorry for yr plight.

5th July 2009	#5
Omega23 Member Join Date: Mar 2009 Posts: 335	Re: Help! My lovely 24-70 and B+W MRC Do you have an anti slip mat? If you have remove all the broken glass first then place yr lens with stuck filter face down on the mat (the mat on a hard table). Then hold the exterior of the lens with both hands and exert a downward force + anti clockwise force.. hopefully can remove

5th July 2009	#7
Minerva Member Join Date: May 2009 Location: Singapore Posts: 121	Re: Help! My lovely 24-70 and B+W MRC is the inner elements ok? U mean u drop the camera inside with the toploader and got this?

5th July 2009	#8
blue_kelvinsg Member Join Date: Apr 2006 Posts: 123	Re: Help! My lovely 24-70 and B+W MRC i had a similar experience. my friend dropped my nikkor 18-200mm onto the ground and the lens cap couldnt be removed. had to force it open and there i saw this .. thankfully lens was okay but filter was cracked. tons of glass bits stuck on the lens surface too. had to carefully remove.

5th July 2009	#9
fatigue Member Join Date: Sep 2005 Location: Blk92 Bedok North Ave4 Posts: 1,198	Re: Help! My lovely 24-70 and B+W MRC Just a reminder. (It maybe a bit common sense) Don't ever try to wipe the front lens after such incident. Use a blower to remove those small glass particles. And remember to protect your eyes. (you can use those swimming goggles) __________________ 9815-1974 camera/lens repairman http://www.clubsnap.com/forums/showthread.php?t=344970

5th July 2009	#10
racoon31e Member Join Date: Oct 2007 Posts: 179	Re: Help! My lovely 24-70 and B+W MRC Happened to me before too. Half of the Hoya UV turned into powder.

5th July 2009	#11
Lush Member Join Date: Apr 2003 Posts: 110	Re: Help! My lovely 24-70 and B+W MRC You can use thick rubber bands and wrap it around the filter. Or if you don't have thick rubber bands, use thin ones and apply a few of them around the filter. This should give you enough grip to hand twist the filter away. Make sure to get ride of the shattered glass first. Make sure to get ride of all the glass first. You will have small and even fine glass dust, so you're going to have to gently pick off large pieces, and blow... or better yet use a brush and vacuum and suck out the rest of the glass dust. You may want to wipe the lens after with a wet lint free disposable cloth (like PecPads). Gently wipe once and throw away. Repeat a few times. Also, something to think about. If you never had that filter on in the first place, this wouldn't have happened. Protective filters have been debated to death, so I won't expand on this. Last edited by Lush; 5th July 2009 at 01:15 PM.

5th July 2009	#12
Lomographer Contributor Join Date: Apr 2009 Location: Paterson Road Posts: 2,052	Re: Help! My lovely 24-70 and B+W MRC Never use lowepro and I am truly sorry about your lens. Maybe you can send it to NSC ( not sure if they'll make it worst) or send it to bro fatigue. __________________ Pentax K-x

5th July 2009	#13
PrimePhotog Contributor Join Date: Oct 2007 Posts: 1,259	Re: Help! My lovely 24-70 and B+W MRC The filter can be removed for free at service centre.they will also try to help you bend the filter threads back to original for free (as of sept last year when the same thing happened to my 50mm f1.4.as for the front element,I have no idea what the damage would be like.) __________________ 40D + 10-22 and 40D + 70-200 f4L IS My Flickr

5th July 2009	#14
martinh Member Join Date: Apr 2007 Location: West Posts: 868	Re: Help! My lovely 24-70 and B+W MRC Had the same issue with the same lens and filter few months ago. Thankfully the front element had no scratches, only filter was smashed. Remove the debris with a blower only- don't attempt to wipe with cloth. Here's how I removed the filter: I used a swiss army knife to gradually pry out the filter in this sequence: Pry>unscrew>Pry>unscrew etc. In the end the filter thread of lens was slightly bent but I could screw on other filters subsequently with just a little bit of tightness in the screw thread.

5th July 2009	#15
sjackal Member Join Date: Jul 2008 Posts: 999	Re: Help! My lovely 24-70 and B+W MRC The glass shattered when the filter frame bent out of shape from the pressure. The impact must be quite hard to cause that bent, considering the fact that the Lowepro padding isn't thick enough to absorb all that shock. How did the bag drop? I am Lowepro fan (4 out of my 6 main bags are Lowepro, plus many other pouches) and I am very disappointed and worried after reading this! You should point this thread to Lowepro too and see what they have to say. BTW I am also slowly switching to Hoya HD filters for the heavier lenses.

5th July 2009	#16
boonsong Member Join Date: Dec 2004 Posts: 350	Re: Help! My lovely 24-70 and B+W MRC perhaps next time in between shoots, keep your lens hood on all the time, cap or no caps.

5th July 2009	#17
perspective Member Join Date: Nov 2008 Posts: 65	Re: Help! My lovely 24-70 and B+W MRC Must be heartpain for you. I am wondering if keeping the lens hood on at all time would help. Lately I have been using the lenses with hood more to protect the front elements from handling marks.

5th July 2009	#18
TheChef Member Join Date: Oct 2008 Location: Where the action is Posts: 1,304	Re: Help! My lovely 24-70 and B+W MRC Lowepro toploaders are inexpensive, but they offer little cushion if your camera hits the concrete lens first. I have now switched to ThinkTank Digital Holster 40, which has a much thicker cushion. It gives me greater peace of mind and protects my equipment better, although it costs twice as much. Don't just take my word for it, go to OP or TK Foto to take a look and compare for yourselves. __________________ In search of excellence in photography.

5th July 2009	#19
Blur Shadow Member Join Date: Sep 2005 Posts: 1,286	Re: Help! My lovely 24-70 and B+W MRC Woah! I'm sorry to hear about this, but if you can't get the filter out, it looks like only NSC can give you a solution.

5th July 2009	#20
Hlkwee Member Join Date: Sep 2006 Location: Singapore Posts: 375	Re: Help! My lovely 24-70 and B+W MRC Soo sorry to see this. Every photographers nightmare. Anyway, I hope the front element is not scratched. I suggest you leave it as it is and send it to NSC. If it involves changing the front filter ring of your 24-70 then the cost should not be too painful. If the front element needs replacement, I dont think its going to be cheap to repair. I had the same problem with one of my lens and thankfully the front filter ring of the lens was replaced. Cost less than $350. In anycase you'd be better off leaving it to the pros. Good luck.....all is not lost yet.