I am very depressed and annoyed and irritated and getting nervous breakdown from a complaint queen at my workplace. Anyone has similar experience??? I need help on how to handle her!!!! She can complaint every minute, every second and repeating the same topic over and over and over and over (and so on) again regardless of whether I am willing to handle her complains or not! My job scope doesn't includes handling her complaints everyday. I have used "soft" and "hard" tactics on her already, it has no impact on her at all. Hard method might pissed her off for the time being, but after a few days, she will resume her duty of "complaint executive" again. I have run out of ideas, unless i asked for transfer (which I am not willing to) or I quit the job (economic downturn, difficult to find new job). Looks like I am stuck with her. Please help me!!!!!! Sooner or later, I will go to IMH soon.
Deputy "Complaint Officer"