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Thread: iPhone repair.

  1. #1

    Exclamation iPhone Users!

    This is my experience from today.

    I accidently dropped my iPhone from waist level today whilst trying to put it back into my pocket after use, this is the first time i've dropped it. So as any sane person would do was check the functionality and then the cosmetics. To my horror i saw that the area between the chrome ring and the speaker had "popped out" ( like got lobang ).

    So i thought, ok la give me excuse take time off go orchard get it fix and jalan jalan . So i headed down to wheelock took a q no. and waited and waited and waited.. ( You know how long they take.. ). Until it was my turn, so i showed the counter staff my iphone. This is how it went:

    Counter staff: "Oh we don't do servicing for iphone."
    me: " Uh ok, if Apple doesn't service my iPhone which is by Apple then who does"
    (I mean if u buy a SE hp from any Telco and if it breaks or anything of course u go to SE service centre right?)
    counter staff: " Only singtels authorized to do servicing for the iphone"
    ( Sounded resonable at this point, because they are retailing it exclusively)

    What the heck so i called up Cust. Service and spoke to thier representitive, Told him the exact problem, he told me i could go down to comms centre (Behind somerset MRT). Walked down and spoke to the receptionist there and gasp! guess what?

    He tells me Singtel doesn't provide repair services for the iphone! They only do exchange, and i have to pay $350 for a new set. I asked him if both apple and singtel doesn't do this kind of minor repairs then who does.

    His reply?

    "Go 3rd party Hp shop" (On a side note, is there any non-beng 3rd party HP shop?)

    WIN

    Tired + Lazy to argue i went home busted out my screw driver and fixed it myself.

    But seriously how can both apple and singtel provide such repair services, i find it funny. Not like i no money to pay or what. Even if i had made a fuss ( Like the auntie at wheelock place, she scolded the counter girl until she cried.. Over dead pixels. ), They would probably stick to the buy new set at 350 thing. An Apple should provide such services right since it's thier product, dun't tell me Singtels Exclusivness includes repair???

    Thoughts?
    Last edited by eleveninth; 1st June 2009 at 06:52 PM.

  2. #2
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    Default Re: iPhone Users!

    U wanna send Steve Jobs an email? or whoever next in line...
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  3. #3

    Default Re: iPhone Users!

    Quote Originally Posted by Del_CtrlnoAlt View Post
    U wanna send Steve Jobs an email? or whoever next in line...
    what good would that do

    Anyways this is just a heads up to iphone users.

  4. #4
    Senior Member jlkk76's Avatar
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    Default Re: iPhone Users!

    Quote Originally Posted by eleveninth View Post
    what good would that do

    Anyways this is just a heads up to iphone users.
    buy liao no one repair if got problem...

  5. #5
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    Default Re: iPhone Users!

    Quote Originally Posted by eleveninth View Post
    what good would that do

    Anyways this is just a heads up to iphone users.
    Got... u send liao, then he reply, u can print it... frame it up... then forward to us so next time we know where to service...
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  6. #6

    Default Re: iPhone Users!

    Quote Originally Posted by Del_CtrlnoAlt View Post
    Got... u send liao, then he reply, u can print it... frame it up... then forward to us so next time we know where to service...
    lol and hopefully give me the new iphone while he's at it yea?

  7. #7

    Default Re: iPhone repair.

    iPhone = consumer electronics.

    Puhleeze, NO ONE repairs consumer electronics, you are supposed to dispose them in around 18 months or when the latest version is released, whichever comes first.



    (I'm joking of course, other than the comment made about consumer electronics being disposable and all that)

  8. #8

    Default Re: iPhone repair.

    Quote Originally Posted by drakon09 View Post
    iPhone = consumer electronics.

    Puhleeze, NO ONE repairs consumer electronics, you are supposed to dispose them in around 18 months or when the latest version is released, whichever comes first.



    (I'm joking of course, other than the comment made about consumer electronics being disposable and all that)
    nuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu!!!! dammit, i guess I'll have a pretty cool paper weight in the near future then.

  9. #9
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    Default Re: iPhone Users!

    Quote Originally Posted by eleveninth View Post
    lol and hopefully give me the new iphone while he's at it yea?
    Not a bad idea... tell him i also have an iPhone... lol... can gimme a free upgrade?
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  10. #10

    Default Re: iPhone Users!

    Quote Originally Posted by Del_CtrlnoAlt View Post
    Not a bad idea... tell him i also have an iPhone... lol... can gimme a free upgrade?
    I'll be sure to mention you

  11. #11

    Default Re: iPhone Users!

    Quote Originally Posted by eleveninth View Post
    This is my experience from today.

    I accidently dropped my iPhone from waist level today whilst trying to put it back into my pocket after use, this is the first time i've dropped it. So as any sane person would do was check the functionality and then the cosmetics. To my horror i saw that the area between the chrome ring and the speaker had "popped out" ( like got lobang ).

    So i thought, ok la give me excuse take time off go orchard get it fix and jalan jalan . So i headed down to wheelock took a q no. and waited and waited and waited.. ( You know how long they take.. ). Until it was my turn, so i showed the counter staff my iphone. This is how it went:

    Counter staff: "Oh we don't do servicing for iphone."
    me: " Uh ok, if Apple doesn't service my iPhone which is by Apple then who does"
    (I mean if u buy a SE hp from any Telco and if it breaks or anything of course u go to SE service centre right?)
    counter staff: " Only singtels authorized to do servicing for the iphone"
    ( Sounded resonable at this point, because they are retailing it exclusively)

    What the heck so i called up Cust. Service and spoke to thier representitive, Told him the exact problem, he told me i could go down to comms centre (Behind somerset MRT). Walked down and spoke to the receptionist there and gasp! guess what?

    He tells me Singtel doesn't provide repair services for the iphone! They only do exchange, and i have to pay $350 for a new set. I asked him if both apple and singtel doesn't do this kind of minor repairs then who does.

    His reply?

    "Go 3rd party Hp shop" (On a side note, is there any non-beng 3rd party HP shop?)

    WIN

    Tired + Lazy to argue i went home busted out my screw driver and fixed it myself.

    But seriously how can both apple and singtel provide such repair services, i find it funny. Not like i no money to pay or what. Even if i had made a fuss ( Like the auntie at wheelock place, she scolded the counter girl until she cried.. Over dead pixels. ), They would probably stick to the buy new set at 350 thing. An Apple should provide such services right since it's thier product, dun't tell me Singtels Exclusivness includes repair???

    Thoughts?
    You should post big big in HWZ and Stomp!

    And cc. To M1 and SH.
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  12. #12

    Default Re: iPhone repair.

    The part about Apple not repairing iphones sounds ridiculous to me. Its like Borneo Motors saying that they do not fix Toyotas.
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  13. #13

    Default Re: iPhone repair.

    Quote Originally Posted by raptor1988 View Post
    The part about Apple not repairing iphones sounds ridiculous to me. Its like Borneo Motors saying that they do not fix Toyotas.
    Tell me about it. I mean if Apple doesn't provide repairs to thier own products who else will??

  14. #14

    Default Re: iPhone Users!

    Quote Originally Posted by CYRN View Post
    You should post big big in HWZ and Stomp!

    And cc. To M1 and SH.
    I don't have a HWZ and stomp account nor have i been to anyone of them. lol.

  15. #15

    Default Re: iPhone repair.

    Quote Originally Posted by eleveninth View Post
    Tell me about it. I mean if Apple doesn't provide repairs to thier own products who else will??
    The 3rd party Ah Beng shop!
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  16. #16

    Default Re: iPhone Users!

    Quote Originally Posted by eleveninth View Post
    I don't have a HWZ and stomp account nor have i been to anyone of them. lol.
    if you want i can stomp it for you.. haha.
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  17. #17

    Default Re: iPhone Users!

    Quote Originally Posted by raptor1988 View Post
    if you want i can stomp it for you.. haha.

    if you want to.

  18. #18

    Default Re: iPhone Users!

    call apple cust service. I think there were similar cases b4 and the cust service ppl pressured singtel. But of course u have to pressure the ppl at apple first.
    Chanxj
    my blog @ http://sgsnap.com

  19. #19

    Default Re: iPhone Users!

    Quote Originally Posted by chanxj View Post
    call apple cust service. I think there were similar cases b4 and the cust service ppl pressured singtel. But of course u have to pressure the ppl at apple first.
    If it happened before and it's still happening, then Apple pushing is no use. Must let M1 and SH do the pushing. Especially when next gen iphone is on the way.

    Singtel is getting too big headed with it's monopoly.
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  20. #20
    Senior Member cichlid's Avatar
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    Default Re: iPhone repair.

    Palm also do not repair your Palm handphone.

    They will give you a "new" Palm for a one to one exchange. However, you do not need to pay $350!

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