hot/stuck pixels on CP5700

[spitfire]

urgh..
realize taht there is a few hot pixels when i do long exposure with my CP5700.
Read somewhere that there is a remapping software:
http://e2500.narod.ru/ccd_defect_e.htm

has anybody tried and if it works ?

[spitfire]

btw how much is it to get Nikon to service the hot/stuck pixels ? anybody tried that b4 ?

[espn]

Hot pixels are random, due to the electrical charges that is charging the CCD/CMOS, there's no worry because after cooling down, the next time you switch it on the pixel won't be there anymore.

Stuck pixels would be dead pixels, just send in to Nikon for remapping.

[shutterbug]

Originally Posted by spitfire urgh.. realize taht there is a few hot pixels when i do long exposure with my CP5700. Read somewhere that there is a remapping software: http://e2500.narod.ru/ccd_defect_e.htm has anybody tried and if it works ?

Did u turn on "Noise Reduction" (NR) when doing long exposure? If u did, and there are still hot pixels, then u could bring your cam down to Nikon for remapping. It takes only 5 minutes. Just request that they do it on the spot for u. BTW, It should be free.

[spitfire]

Thanks

May I know where is Nikon Singapore service center and their telephone number?

I look at my nikon receipt and it only reflect the nikon address in Japan.

Im sure there is one stuck pixel.. got one pinkish pixel always in the same position regardless of shutter time..

den when i set to like 2 to 4 sec shutter speed, i wud be able to spot 8 hot pixels.

haben try the NR feature yet... will try it soon when i got the time.

[photogene]

CP5700 = Great digicam!

www.nikon.com.sg <<< check out website for more info & location map.

NIKON SINGAPORE TECHNICAL SUPPORT CENTRE
NIKON SINGAPORE PTE LTD
11 Chang Charn Road,
Shriro House. #02-01/02
Singapore 159640
LOCATION MAP
Operating Hours:
9am - 5.00 pm Eastern Standard Time, Mon-Fri
(Closed on Public Holidays)

Website : http://www.nikon.com.sg
Help with product installation and technical questions:
DIGITAL PRODUCTS (SOFTWARE AND USAGE)
( Digital SLR, Coolpix Series, Filmscanners )
TEL : +65 6 5593 641
EMAIL SUPPORT

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( Film SLR Cameras, Film Compact Cameras, APS Cameras, Nikkor Lenses, Nikon Speedlight )
TEL : +65 6 5593 638 / 662
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GENERAL PRODUCTS AND SALES ENQUIRIES
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[espn]

Huh? Ur reciept has Japan's address? Does the warranty card have the Nikon Singapore's chop? If it doesn't, Nikon Singapore will charge you for the service, regardless it is still under the first year or not.

[spitfire]

thx photogene. no doubt the cam is good.

espn: sorry wat i meant is the warranty card contains jap address (since its printed in japan). but its bought locally and got the nikon singapore chop. but then warranty expired liao.. hopefully they wun charge for the remap. will give them a call tmr.

[espn]

Hmm they'll charge a service charge I presume, but oh well, just bring it down and get it done once and for all

Nikon_CP5700_Users++;

Heehee

[linse]

The last time I went down to the Nikon Service Center to remap a very hot pixel, they quoted my S$100 out of warranty!

[spitfire]

wah that is really expensive juz for the remapping. since they juz need to run some simple software dats all ......

tried calling them but their line seems to be engaged.. if really $100 den i wud really consider using the DIY mapping software liao...

[Mocha]

The last time I went for remapping, they didn't check nor ask for my warranty card. They just do it and returned to me on the spot. Less then 5 minutes.

You could try persuading them to do it for free, claiming that u had the hot pixel long ago, just that you didn't know what it was until now.

[espn]

Alternatively it's just a click click on the PS s/w to get the pixel 'mapped'

[spitfire]

urghh.. juz made a call to them..
they will charge remapping for $100 (out of warranty case) !

another qn. if my warranty card didnt reflect the date of my purchase, will they be able to trace when i bought the camera ?

[espn]

Based on the camera's serial number they can track how long the camera has been out in the market, and which batch it was.

Chances very slim.

[johnyu]

Originally Posted by spitfire urghh.. juz made a call to them.. they will charge remapping for $100 (out of warranty case) !

Wow, that's pretty steep.

Last time when I brought my F90x SLR for a (paid-for) service, they responged my FA free of charge. I'm wondering if they will do simple services free of charge as a courtesy if you've already paid for some other services at the same time.

To test this theory, you can piggy-back your CP with someone who is bringing his/her gears for service.

[spitfire]

Finally i took up the courage to do the remapping myself with the online software!

And the stuck pixel is indeed gone !!


and i also couldnt find any visible hot pixels anymore (unlike previously) with an 8sec shutter speed.

[y0ngcheng]

thats great. congratz! think of gettin cp5700 myself as a toy too..

[spitfire]

yup. with that remap software. u no longer need to worry about having stuck/hot pixels anymore.