Panasonic warranty

ashyu · 18th May 2009

I had heard somewhere that Panasonic's warranties are apparently international. Is this true? So if I buy a Panasonic Lumix (looking at the G1) here in Singapore, can I get warranty service for outside of Singapore? Specifically in North America?

spEechLeZ · 19th May 2009

I've heard otherwise though, most camera warranties are local to where its bought or the region I think. Not sure, would like to know too, anyone with experience on this?

yhw22 · 19th May 2009

yes. but to certain country only. you can check from panasonic website on it. can said majority of the country provide international warranty. my previous panasonic buy in Singapore about 5 years ago allow u to have warranty under other country.

my present panasonic camera bought from m'sia, it can be use in Singapore too, which I had verified with panasonic singapore.

ashyu · 19th May 2009

Yah, I had originally thought otherwise too. Which is why I was intrigued by what I heard. Does anyone have a warranty card on hand that they might be able to check if it says anything? (Perhaps it's only international as in Pacific-Asia?) I left my warranty card for my Lumix FX-520 in Canada so I can't check my self... (ironic since my FX-520 is from Singapore).

I'm going back to Canada at the end of August, so was debating if I should pick up a G1 before I go back, or look for one in Canada when I get back. After conversion and taxes, it seems that the G1 is a little bit cheaper in Singapore, but then was debating if the savings was worth losing the warranty if it's not international...

ashyu · 21st May 2009

I asked my mom back home to see if she could find the warranty card that came with my Lumix FX-520. And apparently from what she read when she found it, the warranty is in fact, international. I've asked her to try to scan and email me the card so that I can read it for myself.

But that's really neat, if in fact it valid internationally. Because then I might as well pick up a G1 while I'm here.

yhw22 · 22nd May 2009

maybe u can ask sg panasonic to check whether those camera sold here does it cover warranty for your country or not.

ashyu · 23rd May 2009

I got a copy of the warranty card that came with my FX-520, and it states:

Quote:

This warranty shall cover Panasonic brand Digital Video Camera, Digital Still Camera and SD Multi Camera purchased at Panasonic tourist shop(s) in Singapore and taken to other countries or region, and guarantee after-sales servicing at the overseas Authorized Service Centers listed on this warranty certificate under the following terms and conditions. If warranty servicing is required in the country or region of product purchase, kindly contact the shop where it was purchased.

The list of service centers it refers to lists countries in North America, Europe, Asia, Oceania, and Middle East, among others.

So perhaps there are both international warranties and local warranties available, depending on where in Singapore you purchase the camera?

I guess, if I end up purchasing the G1 here, I'll see if I can't take a look at the warranty certificate first to see if it's an international one or not.

18th May 2009	#1
ashyu New Member Join Date: Apr 2009 Location: Jurong West Posts: 7	Panasonic warranty I had heard somewhere that Panasonic's warranties are apparently international. Is this true? So if I buy a Panasonic Lumix (looking at the G1) here in Singapore, can I get warranty service for outside of Singapore? Specifically in North America?

19th May 2009	#2
spEechLeZ New Member Join Date: Apr 2009 Location: Singaporean in London Posts: 44	Re: Panasonic warranty I've heard otherwise though, most camera warranties are local to where its bought or the region I think. Not sure, would like to know too, anyone with experience on this?

19th May 2009	#3
yhw22 Member Join Date: Dec 2005 Posts: 61	Re: Panasonic warranty yes. but to certain country only. you can check from panasonic website on it. can said majority of the country provide international warranty. my previous panasonic buy in Singapore about 5 years ago allow u to have warranty under other country. my present panasonic camera bought from m'sia, it can be use in Singapore too, which I had verified with panasonic singapore.

19th May 2009	#4
ashyu New Member Join Date: Apr 2009 Location: Jurong West Posts: 7	Re: Panasonic warranty Yah, I had originally thought otherwise too. Which is why I was intrigued by what I heard. Does anyone have a warranty card on hand that they might be able to check if it says anything? (Perhaps it's only international as in Pacific-Asia?) I left my warranty card for my Lumix FX-520 in Canada so I can't check my self... (ironic since my FX-520 is from Singapore). I'm going back to Canada at the end of August, so was debating if I should pick up a G1 before I go back, or look for one in Canada when I get back. After conversion and taxes, it seems that the G1 is a little bit cheaper in Singapore, but then was debating if the savings was worth losing the warranty if it's not international...

21st May 2009	#5
ashyu New Member Join Date: Apr 2009 Location: Jurong West Posts: 7	Re: Panasonic warranty I asked my mom back home to see if she could find the warranty card that came with my Lumix FX-520. And apparently from what she read when she found it, the warranty is in fact, international. I've asked her to try to scan and email me the card so that I can read it for myself. But that's really neat, if in fact it valid internationally. Because then I might as well pick up a G1 while I'm here.

22nd May 2009	#6
yhw22 Member Join Date: Dec 2005 Posts: 61	Re: Panasonic warranty maybe u can ask sg panasonic to check whether those camera sold here does it cover warranty for your country or not.