DA16-45 Repair at Singapore?

ascii · 8th May 2009

Hi..

I sent my DA16-45 F/4 for service at Shriro Malaysia as i found out its hardly lock (focus) at 16-17mm. The technician called me today said they will need to send the lens to Japan to change part as they didn't have any spare part for the replacement. Warranty is over and according from them i will need to bare the courrier cost as much as RM200-300 and this haven't include the price for the replacement part.Personally, i think it is not worth it as if i need to fork out ard RM500 just for the spare part replacement and courrier.

So, it is possible that i send the lens to repair at Singapore with less cost?? Please advice. Thank you.

felixcat8888 · 9th May 2009

Originally Posted by ascii

Hi..

I sent my DA16-45 F/4 for service at Shriro Malaysia as i found out its hardly lock (focus) at 16-17mm. The technician called me today said they will need to send the lens to Japan to change part as they didn't have any spare part for the replacement. Warranty is over and according from them i will need to bare the courrier cost as much as RM200-300 and this haven't include the price for the replacement part.Personally, i think it is not worth it as if i need to fork out ard RM500 just for the spare part replacement and courrier.

So, it is possible that i send the lens to repair at Singapore with less cost?? Please advice. Thank you.

if out of warranty, then most times cost will be greater. Check the price of a new lens. If cheaper might as well get a new one. In SG, the new distributor is Emjay at Peninsula Plaza.

ascii · 10th May 2009

Originally Posted by felixcat8888

if out of warranty, then most times cost will be greater. Check the price of a new lens. If cheaper might as well get a new one. In SG, the new distributor is Emjay at Peninsula Plaza.

A new lens will most probably cost at around RM1.3k/S$560!.. What should i do with the lens if i bought a new one? Is it possible to get a buyer for it at cheaper price? It can lock at 16mm but just need time.

creampuff · 10th May 2009

RM200-300 covers more than just courier cost right? At any rate, it is not an unreasonable amount because it probably covers labour charges. I think whichever lens sent back to Japan when out of warranty will incur a minimum repair charge, except that in the context of a not too expensive lens like the DA 16-45mm, it is a hefty amount percentage wise. Well repairing it is definitely still cheaper than buying it new.

ascii · 14th May 2009

Thanks for the advice.... i will re considered this. Thanks

8th May 2009	#1
ascii New Member Join Date: Oct 2007 Posts: 17	DA16-45 Repair at Singapore? Hi.. I sent my DA16-45 F/4 for service at Shriro Malaysia as i found out its hardly lock (focus) at 16-17mm. The technician called me today said they will need to send the lens to Japan to change part as they didn't have any spare part for the replacement. Warranty is over and according from them i will need to bare the courrier cost as much as RM200-300 and this haven't include the price for the replacement part.Personally, i think it is not worth it as if i need to fork out ard RM500 just for the spare part replacement and courrier. So, it is possible that i send the lens to repair at Singapore with less cost?? Please advice. Thank you.

10th May 2009	#4
creampuff Senior Member Join Date: Jul 2006 Location: East side Posts: 3,370	Re: DA16-45 Repair at Singapore? RM200-300 covers more than just courier cost right? At any rate, it is not an unreasonable amount because it probably covers labour charges. I think whichever lens sent back to Japan when out of warranty will incur a minimum repair charge, except that in the context of a not too expensive lens like the DA 16-45mm, it is a hefty amount percentage wise. Well repairing it is definitely still cheaper than buying it new. __________________ http://ideastoprint.blogspot.com/

14th May 2009	#5
ascii New Member Join Date: Oct 2007 Posts: 17	Re: DA16-45 Repair at Singapore? Thanks for the advice.... i will re considered this. Thanks