Canon Warranty

[sirotan]

Must I go down to Canon office to do a transfer of warranty if I sell my DSLR?

[pplneedthelord]

Originally Posted by sirotan Must I go down to Canon office to do a transfer of warranty if I sell my DSLR?

get the seller to settle that.

[Anson]

I don't think the warranty can be transfer....

[darkbladez]

yup.. canon warranty is not transferable.. best is to get a unregistered warranty if getting 2nd hand.

[CS TAN]

Canon Singapore is not asking people who send their camera/lenses in for repair to show ID card. So, why is the transfer of warranty necessary? If I send the camera in for repair and the serial no. is already registered in Canon's database, there is not even the need to show warranty card or receipt. Owners can always ask someone else to help send in the camera/lenses to CSC so there is no way for Canon to check who is the owner nor is there any reason why Canon want to do so...

[CS TAN]

Originally Posted by Anson I don't think the warranty can be transfer....

Canon equipment's ownership/warranty is transferable in Hong Kong. Kind of double standards within the Canon organization but HK people who buy camera body usually pays less than us in Singapore but at the same time enjoys 2 year warranty (for non professional body) compare to our 1 year warranty in Singapore.

[chalib]

Originally Posted by CS TAN Canon Singapore is not asking people who send their camera/lenses in for repair to show ID card. So, why is the transfer of warranty necessary? If I send the camera in for repair and the serial no. is already registered in Canon's database, there is not even the need to show warranty card or receipt. Owners can always ask someone else to help send in the camera/lenses to CSC so there is no way for Canon to check who is the owner nor is there any reason why Canon want to do so...

Yes you are rite...... the front desk officer just ask my hp no to update if any changes. They need updated hp no in order to inform when the equipment is ready for collection

[Shin Howard]

I think the Local Canon Warranty can actually be transferred. I actually sent in my 1000d bought from my friend to CSC for calibration and checks due to slow focusing. The guy at the counter actually ask me whether I need to get it transferred to my name, while the main thing is as long as they are able to service it for me. Who name is it doesn't matter much.

[RudyTT]

Even if the lens has changed hands 100 times, the 101th
owner of the equipment can still bring his/ her equipment
down to CSC and claim the warranty as long as he/ she
can produce the equipment's original warranty cars and/ or
product recipt which captures:

(a) the serial number
(b) date of purchase for the 12-month period to be established

if your contact details are different than the ones that Canon has
on their database, then they will simply update it.

=)

[sirotan]

Oh that's very convenient. So I just pass the buyer receipt & that's all right? I can 'mask' my address for the extended warranty?

[CS TAN]

so you are the seller worrying about disclosing your address to the buyer. I am not sure what is your concern.

When I sold my 40D and lens early this year, several buyers came to my house to check on the equipment. I have nothing to hide and if they need my help in future warranty claims, I am more than happy to help out.

[shunzi]

Originally Posted by sirotan Oh that's very convenient. So I just pass the buyer receipt & that's all right? I can 'mask' my address for the extended warranty?

no personal information is shown on the receipt anyway.

[yoshii]

Hmm maybe he/she is referring to the personal info reflected on the extended warranty letter given by Canon?

[Shin Howard]

You shd probably mask your address. As I think it's not necessary to disclose personal info.

[sirotan]

Yes that's what I think too. Thanks Shin Howard.

[ekardo]

when will the offer for Extended warranty be taken off?

eg, is it on the 11th month?

or what if on my 12th month of usage, I think the camera is getting cranky, can I still buy the extended warranty from Canon ?


------------
Enjoy a total peace of mind with additional 2 years Canon warranty for your digital cameras and camcorders.
Coverage : Additional 24 months

Price : S$180 including of GST
------------

[devilcup]

register online and get 3 month more warranty?

most of the equipment is reco by warranty card. the name who register the item dun really matter. if it does, we can stop buying that equipment unless it very unique...

[dittee]

in any case does the canon warranty also cover cleaning of the body and lens?

[CS TAN]

Originally Posted by ekardo when will the offer for Extended warranty be taken off? eg, is it on the 11th month? or what if on my 12th month of usage, I think the camera is getting cranky, can I still buy the extended warranty from Canon ? ------------ Enjoy a total peace of mind with additional 2 years Canon warranty for your digital cameras and camcorders. Coverage : Additional 24 months Price : S$180 including of GST ------------

You either buy the extended warranty within the first month of your purchase or you can buy the warranty before it expires. The difference is the price. You pay more after the first month.

[CS TAN]

Originally Posted by dittee in any case does the canon warranty also cover cleaning of the body and lens?

No, they only cover repairs and calibrations.