sensor cleaning at $85.60 or $10.70??

monkeykidz · 15th April 2009

i thinking to sent my alpha for sensor cleaning. warranty is over. according to the sony, it is $80+GST, but someone in the forum said only $10.70.

http://www.clubsnap.com/forums/showt...highlight=dust

so can anyone help me with this?

or is there any 3rd party ppl can do cleaning at lower cost?

Galdor · 15th April 2009

I was charged $10.70 previously.

monkeykidz · 15th April 2009

which service centre u go to ? wisma or tuas?

thanks thanks

Galdor · 15th April 2009

Originally Posted by monkeykidz

which service centre u go to ? wisma or tuas?

thanks thanks

Wisma.

Darcy.Zhou · 19th April 2009

10.7 is only for assessment. ccd cleaning costs more... went there this sat and the stuff said should be around 30-40. technician will call for confirm the price b4 they clean the ccd. lens cleaning is 60.

ongll · 19th April 2009

Hi Darcy,

Do you have details on what is the scope of lens cleaning service? I am wondering if it's only cleaning the front and rear element to be free from stubborn dust or also any dust inside the barrel.

kingfishers · 19th April 2009

wows,That is quite a sums,

Darcy.Zhou · 20th April 2009

Originally Posted by ongll

Hi Darcy,

Do you have details on what is the scope of lens cleaning service? I am wondering if it's only cleaning the front and rear element to be free from stubborn dust or also any dust inside the barrel.

Sorry i am not sure. I went to clean my ccd. They actually refer to this page:

http://www.sony.com.sg/support/resou...es/Visual.html

The staff there said the rate is not fixed, it depends on the condition of the lens of cam (for repairing or cleaning)...

Mino · 20th April 2009

My view from http://www.sony.com.sg/support/resou...es/Visual.html

Labour Service Charges:
1a)- For DSLR Cameras (A100, A200, A300, A350, A700 only) s$80
1b)- For DSLR Cameras (DSLR-A900 onwards with full frame size model) s$180

2a) Digital SLR Camera Lens Repair: s$80
2b) Lens cleaning: s$60
2c) Lens Alignment (FF/BF/etc): NOT mention

3a) Sensor cleaning for DSLR: NOT mention but someone mention s$10?
3b) View finder (internal) cleaning for DSLR: NOT mention
3c) DSLR body Alignment (FF/BF/etc): NOT mention

4) Part cost if any part(s) is replaced. To be determine by Sony Service Engineer

Note: All above subject to 7% GST.

ongll · 21st April 2009

Can see that the FF bodies cost a lot to repair i.e. over 2x.

Still wonder if the lens cleaning includes the internals or just front/back elements and exterior which can easily be done somehow.

Originally Posted by Mino

My view from http://www.sony.com.sg/support/resou...es/Visual.html

Labour Service Charges:
1a)- For DSLR Cameras (A100, A200, A300, A350, A700 only) s$80
1b)- For DSLR Cameras (DSLR-A900 onwards with full frame size model) s$180

2a) Digital SLR Camera Lens Repair: s$80
2b) Lens cleaning: s$60
2c) Lens Alignment (FF/BF/etc): NOT mention

3a) Sensor cleaning for DSLR: NOT mention but someone mention s$10?
3b) View finder (internal) cleaning for DSLR: NOT mention
3c) DSLR body Alignment (FF/BF/etc): NOT mention

4) Part cost if any part(s) is replaced. To be determine by Sony Service Engineer

Note: All above subject to 7% GST.

Darcy.Zhou · 21st April 2009

Just got the call from sony, sensor cleaning costs S$43. Dunno how this comes out...

The technician also told me that the rubber grip for the body is a bit loose. Replace the grip + sensor cleaning = S$ 158......

rOnGrEn · 21st April 2009

Originally Posted by Darcy.Zhou

Just got the call from sony, sensor cleaning costs S$43. Dunno how this comes out...

The technician also told me that the rubber grip for the body is a bit loose. Replace the grip + sensor cleaning = S$ 158......

WAH!!!

rubber grip for $115?
I dont suppose you ask him to carry on with the changing of the rubber grip..did you?

psdcrdsc · 21st April 2009

sounds like they are clearing stock for spare parts

Originally Posted by rOnGrEn

WAH!!! rubber grip for $115?
I dont suppose you ask him to carry on with the changing of the rubber grip..did you?

Mino · 21st April 2009

Originally Posted by Darcy.Zhou

Just got the call from sony, sensor cleaning costs S$43. Dunno how this comes out...

The technician also told me that the rubber grip for the body is a bit loose. Replace the grip + sensor cleaning = S$ 158......

Wa, My guess $80+$35+$43 = s$158 ; with 7% total charges=s$169

1. Labour Service Charges for DSLR Cameras s$80
2. Part cost to replace rubber grip for the body s$35
3. Assessment only+Sensor cleaning costs s$43
(As stuff said should be around 30-40, Assessment $10)

monkeykidz · 21st April 2009

look like investing on good blower is much better.... haha

i wonder why sony having double standard on the servicing charge~ or maybe need to depend on their mood...

anyone know the canon or nikon is charging how much on sensor cleaning...

navlem · 22nd April 2009

Nikon charges even if you are under warranty.

Darcy.Zhou · 22nd April 2009

Originally Posted by rOnGrEn

WAH!!! rubber grip for $115?
I dont suppose you ask him to carry on with the changing of the rubber grip..did you?

en only for sensor cleaning... i dun't care about the grip. it have been replaced once when the cam is still under warranty. the shutter also been replaced once when under warranty....

only problem is the sensor, cannot blow the dust this time so have to sent in for cleaning. the technician said there is no "100% clean" service............................

They called me this morning to collect. i will drop by this sat and see how much they charge finally.

Darcy.Zhou · 22nd April 2009

Originally Posted by Mino

Wa, My guess $80+$35+$43 = s$158 ; with 7% total charges=s$169

1. Labour Service Charges for DSLR Cameras s$80
2. Part cost to replace rubber grip for the body s$35
3. Assessment only+Sensor cleaning costs s$43
(As stuff said should be around 30-40, Assessment $10)

i second this... but when sent in the cam for cleaning when under warranty, the shown service fee is always 10.7, although dun need to pay.

Darcy.Zhou · 26th April 2009

Colllected my cam from SSC ystd. CCD cleaning cost: S$40 + GST = S$42.8
Warranty expired one year ago...

MontoyaSG · 26th April 2009

Originally Posted by Darcy.Zhou

Colllected my cam from SSC ystd. CCD cleaning cost: S$40 + GST = S$42.8
Warranty expired one year ago...

in this case the $80 labour charge will only be imposed if there is a parts change then.

OOT abit, how do they determine if the grip needs to be replaced?? thinking of sending in the cam for cleaning & internal checks when warranty is ending

15th April 2009	#1
monkeykidz New Member Join Date: Mar 2008 Posts: 19	sensor cleaning at $85.60 or $10.70?? i thinking to sent my alpha for sensor cleaning. warranty is over. according to the sony, it is $80+GST, but someone in the forum said only $10.70. http://www.clubsnap.com/forums/showt...highlight=dust so can anyone help me with this? or is there any 3rd party ppl can do cleaning at lower cost?

15th April 2009	#2
Galdor Senior Member Join Date: Jul 2006 Location: Planet Gaia Posts: 8,283	Re: sensor cleaning at $85.60 or $10.70?? I was charged $10.70 previously. __________________ Good lens or Lousy lens also can't beat @ great photographer with kit lens - Galdor@Alphadslr

15th April 2009	#3
monkeykidz New Member Join Date: Mar 2008 Posts: 19	Re: sensor cleaning at $85.60 or $10.70?? which service centre u go to ? wisma or tuas? thanks thanks

19th April 2009	#5
Darcy.Zhou Member Join Date: Jan 2007 Location: Pasir Panjang Posts: 815	Re: sensor cleaning at $85.60 or $10.70?? 10.7 is only for assessment. ccd cleaning costs more... went there this sat and the stuff said should be around 30-40. technician will call for confirm the price b4 they clean the ccd. lens cleaning is 60. __________________ I n n o ' v i s i o n

19th April 2009	#6
ongll Member Join Date: Apr 2008 Location: Singapore Posts: 130	Re: sensor cleaning at $85.60 or $10.70?? Hi Darcy, Do you have details on what is the scope of lens cleaning service? I am wondering if it's only cleaning the front and rear element to be free from stubborn dust or also any dust inside the barrel. __________________ Sony A900 \| A700\| A300 Limited CZ (16-80, 16-35, 24-70, 85, 135), Sony (35, 70-200, 70*400)G

19th April 2009	#7
kingfishers Member Join Date: Mar 2009 Location: riverside of northwest Posts: 429	Re: sensor cleaning at $85.60 or $10.70?? wows,That is quite a sums,

20th April 2009	#9
Mino Member Join Date: Sep 2002 Posts: 76	Re: sensor cleaning at $85.60 or $10.70?? My view from http://www.sony.com.sg/support/resou...es/Visual.html Labour Service Charges: 1a)- For DSLR Cameras (A100, A200, A300, A350, A700 only) s$80 1b)- For DSLR Cameras (DSLR-A900 onwards with full frame size model) s$180 2a) Digital SLR Camera Lens Repair: s$80 2b) Lens cleaning: s$60 2c) Lens Alignment (FF/BF/etc): NOT mention 3a) Sensor cleaning for DSLR: NOT mention but someone mention s$10? 3b) View finder (internal) cleaning for DSLR: NOT mention 3c) DSLR body Alignment (FF/BF/etc): NOT mention 4) Part cost if any part(s) is replaced. To be determine by Sony Service Engineer Note: All above subject to 7% GST.

21st April 2009	#11
Darcy.Zhou Member Join Date: Jan 2007 Location: Pasir Panjang Posts: 815	Re: sensor cleaning at $85.60 or $10.70?? Just got the call from sony, sensor cleaning costs S$43. Dunno how this comes out... The technician also told me that the rubber grip for the body is a bit loose. Replace the grip + sensor cleaning = S$ 158...... __________________ I n n o ' v i s i o n

22nd April 2009	#16
navlem Member Join Date: Sep 2007 Posts: 874	Re: sensor cleaning at $85.60 or $10.70?? Nikon charges even if you are under warranty. __________________ like.no.other™ http://www.flickr.com/photos/navlem/

26th April 2009	#19
Darcy.Zhou Member Join Date: Jan 2007 Location: Pasir Panjang Posts: 815	Re: sensor cleaning at $85.60 or $10.70?? Colllected my cam from SSC ystd. CCD cleaning cost: S$40 + GST = S$42.8 Warranty expired one year ago... __________________ I n n o ' v i s i o n