Hey CSers. Yeah. Become 14 on the 20th March and had a really bad experience.
Was getting a HP Laptop at a student price of $1299 so happily decided to Funan to purchase it. So, I went to this shop Solutions@HP. Yeah 3rd Floor. Ordered it on Saturday a week ago and got it just on Friday. Yeah. Shld be happy right.
Go home, open, start. Yay. Loading windows vista. den suddenly. *crashes* wow. amazing. tried it again. crashed. so restored it and everything went well until Saturday morning. Crash again. Went to the shop back on Sunday to see. So these salesman just started rebooting even when I already did like a few times? So after that. Everything ok, went back. Use for 45 mins den crash again. Wow. So tuesday my parents went again. They said it was MS OFFICE2007 which caused it. Was like wth?? Went back, ok ok, then crash again! Obviously something is wrong and i was pissed. I wanted a new copy of the laptop. Also, they are OTHER people facing the same PROBLEM. And yeah, the HP guys said it was MOE who funded it. Student Price.
So went back on Wednesday. Manager said "not my problem, is HP" so cannot change. was like omg.. cant just gimme new laptop? So my mum pissed. Called MOE. So guess what? MOE was not even notified of the sale and HP obviously was fooling me! MOE den called HP and i sit at home in front of my old laptop waiting while someone gets screwed. Yeah. Lying to customers, poor service and refusal to change within 7 days of purchasing it. Amazing.
I think im screwed too. Need to use a laptop with a good graphics card for 3d designing competition and a good processor for video editing for CCA. God. Why are some salesman like that. Any of you got such experiences?