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Thread: Anyone else had BAD experience with OGAWA ?

  1. #1
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    Default Anyone else had BAD experience with OGAWA ?

    anyone else had BAD experience with OGAWA Healthcare ? My time frame was 2008 ..crossing over to 2009.

    They are really a badly managed company .... my family just experienced it .... I understand now why they had such bad publicity earlier Typical SALES talk....AFTER SALES is .... my family was nice...we gave them a chance....and they just screwed it big time

    imagine ...paying for a product that never arrive on the stipulated date

    any advice from 'ex-victims' ?


    face it, BAD companies do deserve BAD publicity ..... so if u intend to get any OGAWA products, DUN! .......... dun say we never warn you

  2. #2
    Senior Member jnet6's Avatar
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    Default Re: Anyone else had BAD experience with OGAWA ?

    What you bought from them?

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    Default Re: Anyone else had BAD experience with OGAWA ?

    my parents have always expressed interest in a MASSAGE CHAIR....haiiz

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    Default Re: Anyone else had BAD experience with OGAWA ?

    If its about the delivery time delay, I had it from Courts, Harvey Norman, Best, Dell, they are all the same. I think Sony TV so far was the only one that delivered on the "promised" date and time.

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    Default Re: Anyone else had BAD experience with OGAWA ?

    Quote Originally Posted by Astin View Post
    If its about the delivery time delay, I had it from Courts, Harvey Norman, Best, Dell, they are all the same. I think Sony TV so far was the only one that delivered on the "promised" date and time.
    Are things really getting this bad nowadays?? For me, my purchases always come on time leh. Even from those cited above.... But on the otherhand, i had not purchased anything which required delivery for the past 6 mths...

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    Default Re: Anyone else had BAD experience with OGAWA ?

    Quote Originally Posted by Astin View Post
    If its about the delivery time delay, I had it from Courts, Harvey Norman, Best, Dell, they are all the same. I think Sony TV so far was the only one that delivered on the "promised" date and time.
    unfortunately, I am not so forgiving ... I come from a customer service industry and we do deliver what we promised ....

    anyway, the whole episode was badly managed...so, its still for OGAWA HEALTHCARE

  7. #7
    Member terryansimon's Avatar
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    Default Re: Anyone else had BAD experience with OGAWA ?

    pardon me but you sure it wasn't done by an external delivery company?

    the ones that delivered my Fisher and Paykel fridge earlier in the year were rather prompt and, in fact, even called to ask if they could come earlier!
    chicken fight!

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    Default Re: Anyone else had BAD experience with OGAWA ?

    Quote Originally Posted by terryansimon View Post
    pardon me but you sure it wasn't done by an external delivery company?

    the ones that delivered my Fisher and Paykel fridge earlier in the year were rather prompt and, in fact, even called to ask if they could come earlier!
    ...now thats what i call 'SERVICE'

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    Default Re: Anyone else had BAD experience with OGAWA ?

    Quote Originally Posted by terryansimon View Post
    pardon me but you sure it wasn't done by an external delivery company?

    the ones that delivered my Fisher and Paykel fridge earlier in the year were rather prompt and, in fact, even called to ask if they could come earlier!
    forgot to add that... what my family had .... was FAR from what u had enjoyed .. so definitely

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