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Thread: Recommendation on Contact Management Solution

  1. #1
    vince123123
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    Default Recommendation on Contact Management Solution

    Hi everyone,

    I need recommendations on a contact management solution.

    It needs to have the following features:

    1. Able to create new company contacts, and within the comapny ID, specific individuals in that company.

    2. Track contact information for company and individuals, with separate fields for address, email, telephone etc.

    3. Able to create custom fields for company-specific notes.

    4. Able to support multiple users; ideally using client-server model.

    Any recommendations?

    Vince123123

  2. #2
    Member
    Join Date
    Sep 2005
    Location
    New York, Singapore
    Posts
    1,513

    Default Re: Recommendation on Contact Management Solution

    Siebel CRM for you...powerful, but its a pain in the posterior to use.
    www.colouredshots.com
    Kodak film disposable camera

  3. #3
    vince123123
    Guests

    Default Re: Recommendation on Contact Management Solution

    Hmm if too difficult to use then cannot lah, my staff will all see stars

  4. #4

    Default Re: Recommendation on Contact Management Solution

    Google apps?
    Chanxj
    my blog @ http://sgsnap.com

  5. #5
    vince123123
    Guests

    Default Re: Recommendation on Contact Management Solution

    Can it fulfil the 4 conditions I require?

    Quote Originally Posted by chanxj View Post
    Google apps?

  6. #6

    Default Re: Recommendation on Contact Management Solution

    1. Able to create new company contacts, and within the comapny ID, specific individuals in that company.
    Google Apps able to add contacts with tagging of company name, also allows grouping of contact so u can group them say abc co, and mass mail everyone in there
    2. Track contact information for company and individuals, with separate fields for address, email, telephone etc.
    yes for individuals
    3. Able to create custom fields for company-specific notes.
    there is a note section
    4. Able to support multiple users; ideally using client-server model.
    All hosted in cloud. Can support multi user if configured properly meaning can share the contacts with everyone in ur "application".

    Try it out la. Its Free unless u want to get premiere service. It works just like gmail and the google suite of apps except now u have control over ur own ecosystem.

    http://www.google.com/apps/intl/en/b...s/details.html
    Chanxj
    my blog @ http://sgsnap.com

  7. #7

    Default Re: Recommendation on Contact Management Solution

    sry my bad, contact sharing not allowed :
    http://www.google.com/support/a/bin/...n&answer=60218

    There is another crm solution i saw b4, will let u noe when i find it.
    Chanxj
    my blog @ http://sgsnap.com

  8. #8

    Default Re: Recommendation on Contact Management Solution

    sry another update after some search, It is apparently available in the paid service:

    http://www.google.com/support/a/bin/...&answer=138760
    Chanxj
    my blog @ http://sgsnap.com

  9. #9
    vince123123
    Guests

    Default Re: Recommendation on Contact Management Solution

    Eh did you read requirements - I want client-server model, not web model.

    Quote Originally Posted by chanxj View Post
    sry another update after some search, It is apparently available in the paid service:

    http://www.google.com/support/a/bin/...&answer=138760

  10. #10
    Senior Member
    Join Date
    Feb 2005
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    sing
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    3,353

    Default Re: Recommendation on Contact Management Solution

    Act
    Goldmine
    Ms Contact Manager

  11. #11

    Default Re: Recommendation on Contact Management Solution

    oooh ok pai sei.
    Chanxj
    my blog @ http://sgsnap.com

  12. #12

    Default Re: Recommendation on Contact Management Solution

    i think microsoft exchange server can do it too, abit bloated though.
    Chanxj
    my blog @ http://sgsnap.com

  13. #13
    vince123123
    Guests

    Default Re: Recommendation on Contact Management Solution

    Hmm, Exchange can do these?

    Oh yea and to add on, I don't really need a full blown CRM solution because we do not intend to use the software to track invoices, billings, product sales etc as all those are already taken care of by another software.

  14. #14

    Default Re: Recommendation on Contact Management Solution

    I read online b4 that exchange can have a centralise contact system. Haven't use exchange b4 myself though, I stick to open source web apps most of time (unless develop ownself).
    Chanxj
    my blog @ http://sgsnap.com

  15. #15

    Default Re: Recommendation on Contact Management Solution

    Try out SugarCRM. www.sugarcrm.com

    It's OpenSource (No license cost). I use it in my company and it's pretty good. The free community version can do all that you need and more.

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