Extension of warranty worth it?

xdivider · 9th October 2003

I was given the option of extending S2 warranty for 2 more yrs for $600. Should i do it?

yowch · 9th October 2003

$600 is pretty steep. My video cam of $3000 worth is extended by Panasonic at $165 for 2 years!

But considering the high possibility of shutter/mirror and CCD problems, better let those with the S2pro answer this.

Fundee · 10th October 2003

that is way too steep..imo

robinchee · 29th October 2003

While its true that $600 does seem expensive, that's because of their lousy repair service. As you know, S2Pro uses Nikon F80 bodies. So since they don't have expertise with Nikon bodies, they keep a whole lot of spare empty F80 bodies on standby. In the event of a fault in a S2Pro which is not related to Fuji parts (eg. the CCD), they would then just blindly swap the entire body. If you don't have warranty, that swap would cost you S$1,200. So if you have another fault, that would cost you another S$1,200. This was told to me by Fuji Singapore themselves when I tried to bring in a S2Pro with a faulty shutter release button(won't focus).

I believe that if its a D100, Nikon would have parts and expertise to fix such a minor problem without the brute force means of changing a the whole camera. Its like saying that just because I got a dent on my car, I got to change the entire body, really stupid.

My next digital SLR as far as possible will not be a Fuji but a Nikon (either D200?? or D2H), mainly due to the lousy support that Fuji has, which can turn to be very expensive.

So my advice its to take it, unless you can find some third party who can service it, which I have not found yet.

yowch · 29th October 2003

That is so sad. In my opinion, Fuji has the best 'straight-out-of-camera' images thanks to the CCD. It's a shame to be paying such high a price for minor repair matters simply because they don't have their own body.

Well, I have remarked somewhere else, maybe they'll honour their commitment and jump into the four-thirds system, produce their own body for the next DSLR and then the repair cost may go down.

robinchee · 29th October 2003

Originally Posted by yowch

That is so sad. In my opinion, Fuji has the best 'straight-out-of-camera' images thanks to the CCD. It's a shame to be paying such high a price for minor repair matters simply because they don't have their own body.

Well, I have remarked somewhere else, maybe they'll honour their commitment and jump into the four-thirds system, produce their own body for the next DSLR and then the repair cost may go down.

Anybody know whether its possible to get a Nikon technician to repair the Fuji S2Pro shutter?

If they go into the 4/3 system, that means new lenses to buy again ... and flash ...

What's the cost to have an extended warranty on a D100? And does anyone know how Nikon handles repairs? Replace the whole body or repair/replace parts?

xdivider · 30th October 2003

Originally Posted by robinchee

While its true that $600 does seem expensive, that's because of their lousy repair service. As you know, S2Pro uses Nikon F80 bodies. So since they don't have expertise with Nikon bodies, they keep a whole lot of spare empty F80 bodies on standby. In the event of a fault in a S2Pro which is not related to Fuji parts (eg. the CCD), they would then just blindly swap the entire body. If you don't have warranty, that swap would cost you S$1,200. So if you have another fault, that would cost you another S$1,200. This was told to me by Fuji Singapore themselves when I tried to bring in a S2Pro with a faulty shutter release button(won't focus).

Sad to say, they refused to extend my warranty as they had offered me the warranty extension after my warranty expired. So now I'm stuck with a S$1,200 repair bill.

I believe that if its a D100, Nikon would have parts and expertise to fix such a minor problem without the brute force means of changing a the whole camera. Its like saying that just because I got a dent on my car, I got to change the entire body, really stupid.

My next digital SLR as far as possible will not be a Fuji but a Nikon (either D200?? or D2H), mainly due to the lousy support that Fuji has, which can turn to be very expensive.

So my advice its to take it, unless you can find some third party who can service it, which I have not found yet.

hmm, did u ask shops like tcw and camera hospital if they tried with nikon based dslr before?

robinchee · 30th October 2003

Originally Posted by xdivider

hmm, did u ask shops like tcw and camera hospital if they tried with nikon based dslr before?

Where is TCW and Camera Hospital? Would like to give them a shot at it.

SNAG · 30th October 2003

I believe that since the S2Pro is based on the F80, Nikon should be able to repair it for you.

Abeit at a cost, that is. But definitely not $1,200.

robinchee · 30th October 2003

Originally Posted by SNAG

I believe that since the S2Pro is based on the F80, Nikon should be able to repair it for you.

Abeit at a cost, that is. But definitely not $1,200.

Considering a new F80 costs around $650 ... S$1,200 is a gross rip off even if they have to change the entire body (only the Nikon body ... they swap out the Fujifilm parts and put them into a new Nikon body).

I will check with the various third party people and Nikon .. will let u know the outcome.

9th October 2003	#1
xdivider Member Join Date: Mar 2002 Posts: 1,498	Extension of warranty worth it? I was given the option of extending S2 warranty for 2 more yrs for $600. Should i do it?

29th October 2003	#4
robinchee Member Join Date: Mar 2002 Location: Singapore Posts: 99	While its true that $600 does seem expensive, that's because of their lousy repair service. As you know, S2Pro uses Nikon F80 bodies. So since they don't have expertise with Nikon bodies, they keep a whole lot of spare empty F80 bodies on standby. In the event of a fault in a S2Pro which is not related to Fuji parts (eg. the CCD), they would then just blindly swap the entire body. If you don't have warranty, that swap would cost you S$1,200. So if you have another fault, that would cost you another S$1,200. This was told to me by Fuji Singapore themselves when I tried to bring in a S2Pro with a faulty shutter release button(won't focus). I believe that if its a D100, Nikon would have parts and expertise to fix such a minor problem without the brute force means of changing a the whole camera. Its like saying that just because I got a dent on my car, I got to change the entire body, really stupid. My next digital SLR as far as possible will not be a Fuji but a Nikon (either D200?? or D2H), mainly due to the lousy support that Fuji has, which can turn to be very expensive. So my advice its to take it, unless you can find some third party who can service it, which I have not found yet. Last edited by robinchee; 31st October 2003 at 03:35 PM.

9th October 2003	#2
yowch Member Join Date: Oct 2002 Location: Singapore, Redhill Posts: 1,063	$600 is pretty steep. My video cam of $3000 worth is extended by Panasonic at $165 for 2 years! But considering the high possibility of shutter/mirror and CCD problems, better let those with the S2pro answer this.

10th October 2003	#3
Fundee Member Join Date: Jan 2002 Location: UP NORTH Posts: 714	that is way too steep..imo

30th October 2003	#9
SNAG Member Join Date: Jun 2002 Posts: 1,411	I believe that since the S2Pro is based on the F80, Nikon should be able to repair it for you. Abeit at a cost, that is. But definitely not $1,200.