i wonder if this is the norm in service standard in singapore nowadays. i have the intention of buying canon speedlite 430ex II and EF 50mm f/1.8 II. hence i called a few reputable shops listed in CS for quotation, they include MS, TK, CP and JO 3:16.
after getting quotation and confirmation that there are stock from them, i decided to buy my stuffs at TK as their price on 'paper' were the best. i didnt ask for the name of the guy that quote me the price thou. i braved the rain and made my way to shaw tower, got the exact cash ready!
guess what when i step in and approached the sales 'uncle'? i asked about the items i wanted, and ask how much they were. i was told the flash was $quote+10 and lens was out of stock. what the s**t! i had an confirmation that there was stock hence i decided to go there, yet i reach le they tell me no stock? what kind of business integrity is this? i was deeply appalled.
after leaving the shop, i came to realise why they told me no stock. canon singapore is most prob going to increase price on their lenses? perhaps TK decided to hold back stock so they can sell it when price is higher?
this was the 2nd time i had bad enounter with TK. the 1st time was when i bought a batt for my cam there. prior to that, i bought a dry cabi there and i quoted prices of a lens and the batt. i thought the prices they gave was one of the best already so i was quite impressed. i was told $85 for it.
about a week later, i went back to the shop, with intention to buy it already. another sales personnel attended to me and i ask for the price of the batt again. this time he told me it was $95. i told him i was quoted last week by the other guy at $85. he said 'impossible!' with a look at me as if i am a retard or i am a cheapskate asking for cheap stuff. i pointed to him the guy that attended to me a week ago, he came and insisted that i heard wrongly. which service personnel puts blame to the customer? so in the end we settle for $90.
i thought it was an one off incident hence i didnt pay much attention to it and decided to buy my stuff at TK for the 2nd time, who knows this happens to me again? i vowed never to return to there again!