WT KNow: Canon Lens

tcloo · 20th January 2009

I found that my canon lens 17-85mm, focus ring become loss. How can I fixed it? The camera come with this kit lens, and the warranty period still within window.

Should I bring it to Canon service center?

Any advise who come across this case. Kind to share...

Mean time, would like to with all of u ..

HAPPY CHINESE NEW YEAR..

CHEERS...

clickerz · 20th January 2009

You mean loose? I ever had that kind of zoom-ring loose problem before with this lens and I send it to CSC. They will mend it for you if it is still under warranty. However they will take about 3 working days before returning it back to you, meaning it is not solved immediately on the spot.

deancool335 · 20th January 2009

Hi, I had the same problem before. The person told me that the internal rubber for the zoom was worn out so they had to replace it.

jotwein · 20th January 2009

Since it's still under warranty just send it in. That's what I'd do.

CS TAN · 20th January 2009

Zoom Creep. CSC can fix it for you FOC if the lens is still under warranty. While the lens is with them, you might also want to ask them to do lens calibration for you...

pplneedthelord · 21st January 2009

i'm sure under some circumstances they might give you a brand new lens in exchange. but i might be wrong.

Headshotzx · 21st January 2009

Originally Posted by pplneedthelord

i'm sure under some circumstances they might give you a brand new lens in exchange. but i might be wrong.

Why would they, when it's only lens creep that's irritating the TS? This isn't the situation where he will get a new lens

pplneedthelord · 21st January 2009

well yea, so i guess i'm wrong. haha

clickerz · 21st January 2009

Originally Posted by CS TAN

Zoom Creep. CSC can fix it for you FOC if the lens is still under warranty. While the lens is with them, you might also want to ask them to do lens calibration for you...

For lens calibration, they told me that it will be done only if you have focusing problems. Since I did not do any test beforehand, I could not get the calibration done.

tcloo · 21st January 2009

good information guys.. so .. will bring to CSC still its under waranty.. but I think i should remove the UV filter ...

and i hope they will do a calibration for me also...

with regard to exchange with new lens... (BEST IF THEY WILLINIG TO..) but, IMO.... like bro mentioned aboved... chances very very slim leh.... hee...

feel free to offer more input...

cheers...

20th January 2009	#1
tcloo New Member Join Date: Dec 2007 Posts: 10	WT KNow: Canon Lens I found that my canon lens 17-85mm, focus ring become loss. How can I fixed it? The camera come with this kit lens, and the warranty period still within window. Should I bring it to Canon service center? Any advise who come across this case. Kind to share... Mean time, would like to with all of u .. HAPPY CHINESE NEW YEAR.. CHEERS...

20th January 2009	#2
clickerz Member Join Date: Sep 2007 Location: In my own world Posts: 370	Re: WT KNow: Canon Lens You mean loose? I ever had that kind of zoom-ring loose problem before with this lens and I send it to CSC. They will mend it for you if it is still under warranty. However they will take about 3 working days before returning it back to you, meaning it is not solved immediately on the spot. __________________ PixelArtz PhotoGalleria - http://pixelartz.multiply.com

20th January 2009	#3
deancool335 Member Join Date: Mar 2008 Location: NE-13 Kovan Posts: 51	Re: WT KNow: Canon Lens Hi, I had the same problem before. The person told me that the internal rubber for the zoom was worn out so they had to replace it.

20th January 2009	#4
jotwein New Member Join Date: Apr 2008 Location: Balestier Posts: 37	Re: WT KNow: Canon Lens Since it's still under warranty just send it in. That's what I'd do. __________________ Life is a journey I choose to capture in my viewfinder \| My Flickr

20th January 2009	#5
CS TAN Member Join Date: Sep 2007 Location: West Posts: 2,149	Re: WT KNow: Canon Lens Zoom Creep. CSC can fix it for you FOC if the lens is still under warranty. While the lens is with them, you might also want to ask them to do lens calibration for you...

21st January 2009	#6
pplneedthelord Member Join Date: Sep 2007 Location: serangoon Posts: 1,579	Re: WT KNow: Canon Lens i'm sure under some circumstances they might give you a brand new lens in exchange. but i might be wrong. __________________ 40D+17-50 f/2.8+30 f/1.4+430EXII www.pplneedthelord.blogspot.com l www.flickr.com/pplneedthelord

21st January 2009	#8
pplneedthelord Member Join Date: Sep 2007 Location: serangoon Posts: 1,579	Re: WT KNow: Canon Lens well yea, so i guess i'm wrong. haha __________________ 40D+17-50 f/2.8+30 f/1.4+430EXII www.pplneedthelord.blogspot.com l www.flickr.com/pplneedthelord

21st January 2009	#10
tcloo New Member Join Date: Dec 2007 Posts: 10	Re: WT KNow: Canon Lens good information guys.. so .. will bring to CSC still its under waranty.. but I think i should remove the UV filter ... and i hope they will do a calibration for me also... with regard to exchange with new lens... (BEST IF THEY WILLINIG TO..) but, IMO.... like bro mentioned aboved... chances very very slim leh.... hee... feel free to offer more input... cheers...