Focusing problem on 14-35mm

Nikon301 · 27th November 2008

Not sure anyone tried taking this pro lens on low lighting and encounter focusing problem?
The lens will have problem lock on the focus point.

spidey89 · 27th November 2008

which body did you use?

microcosm · 28th November 2008

There was a factory recall of sorts (soft recall) for this lens, bring it back to Olympus for them to fix it for you. Not sure if they did that for Singapore.

I had a working copy and a problematic copy, and they were both from two different batches.

Mikefellh · 28th November 2008

See this thread and its replies:
http://forums.dpreview.com/forums/re...ssage=28884702

casey4355 · 28th November 2008

i realised that in backlight conditions, the bright areas are in focus, not where the focus point is at.
i dun remember having this problem with other lenses.

Nikon301 · 28th November 2008

Having this problem when tried on my E3. With same environment and lighting, NO problem with my 14-54mm.

I called Olympus Service centre, they asked me to brought my set for them to test and align... which I told them unless they are find solution, I'll wait. But quite disappointed for this is a prime lens.

selamatlzh · 28th November 2008

Originally Posted by Nikon301

Having this problem when tried on my E3. With same environment and lighting, NO problem with my 14-54mm.

I called Olympus Service centre, they asked me to brought my set for them to test and align... which I told them unless they are find solution, I'll wait. But quite disappointed for this is a prime lens.

I believe they already have solution. Why not try sending it back to service center ? :-)

whyzee · 29th November 2008

yeah, had the same problem. just brought back to the Oly Service Centre last week. They say will send to Japan to fix the problem. Something to do with the SWD as mentioned in the DPreview threads.

the lens will only come back 2 weeks later..

im missing it already...

whyzee · 29th November 2008

Originally Posted by Nikon301

Having this problem when tried on my E3. With same environment and lighting, NO problem with my 14-54mm.

I called Olympus Service centre, they asked me to brought my set for them to test and align... which I told them unless they are find solution, I'll wait. But quite disappointed for this is a prime lens.

hmm, u mean u tried the 14-35 and find there's problem? btw, its not a prime lens.... its zoom lens...

spidey89 · 29th November 2008

Originally Posted by whyzee

hmm, u mean u tried the 14-35 and find there's problem? btw, its not a prime lens.... its zoom lens...

isn't that what ts meant?lol,anyway,i think he meant prime lens as in top of the line lens rather than the lens that cannot zoom

whyzee · 29th November 2008

ahh.. read til abit blur. maybe need more sleep. btw, dont worry man, jus send to olympus. they shld have fix for it.

Nikon301 · 29th November 2008

Originally Posted by whyzee

hmm, u mean u tried the 14-35 and find there's problem? btw, its not a prime lens.... its zoom lens...

Yes. I've tried it on my E3. Happen in low light environment. The same did not happen on the 14-54mm.

And it happen on a Super High Grade lens.
Another friend on mine take his lens to japan for recal, but this problem still exist.
I think it's probably due to firmware.

I still need the lens so can't leave with them for weeks. And I think it's unfair because only got it for a week plus.

aryanto · 30th November 2008

the more you leave it unfixed - the longer you have it unfixed. the faster you send it in to be fixed - the faster it is fixed.
sometimes cannot help it because the parts need to be ordered from japan, and with the impending holiday season and staff shortage due to holiday you know what will happen. If the technician here cannot fix it they may have to send it to Japan or China to get it fixed ... so it takes time.

microcosm · 30th November 2008

Originally Posted by aryanto

the more you leave it unfixed - the longer you have it unfixed. the faster you send it in to be fixed - the faster it is fixed.
sometimes cannot help it because the parts need to be ordered from japan, and with the impending holiday season and staff shortage due to holiday you know what will happen. If the technician here cannot fix it they may have to send it to Japan or China to get it fixed ... so it takes time.

Words of wisdom indeed...

27th November 2008	#1
Nikon301 New Member Join Date: Jul 2008 Posts: 30	Focusing problem on 14-35mm Not sure anyone tried taking this pro lens on low lighting and encounter focusing problem? The lens will have problem lock on the focus point.

27th November 2008	#2
spidey89 Member Join Date: Jun 2007 Location: Western Singapore Posts: 2,148	Re: Focusing problem on 14-35mm which body did you use? __________________ Olympus E-1 & E-3

28th November 2008	#3
microcosm Moderator Join Date: Sep 2006 Posts: 7,998	Re: Focusing problem on 14-35mm There was a factory recall of sorts (soft recall) for this lens, bring it back to Olympus for them to fix it for you. Not sure if they did that for Singapore. I had a working copy and a problematic copy, and they were both from two different batches. __________________ Discuss and Share on Facebook

28th November 2008	#4
Mikefellh Member Join Date: Oct 2005 Location: Toronto, Canada Posts: 1,460	Re: Focusing problem on 14-35mm See this thread and its replies: http://forums.dpreview.com/forums/re...ssage=28884702

28th November 2008	#5
casey4355 Member Join Date: Oct 2006 Posts: 735	Re: Focusing problem on 14-35mm i realised that in backlight conditions, the bright areas are in focus, not where the focus point is at. i dun remember having this problem with other lenses.

28th November 2008	#6
Nikon301 New Member Join Date: Jul 2008 Posts: 30	Re: Focusing problem on 14-35mm Having this problem when tried on my E3. With same environment and lighting, NO problem with my 14-54mm. I called Olympus Service centre, they asked me to brought my set for them to test and align... which I told them unless they are find solution, I'll wait. But quite disappointed for this is a prime lens.

29th November 2008	#8
whyzee Member Join Date: Apr 2007 Posts: 89	Re: Focusing problem on 14-35mm yeah, had the same problem. just brought back to the Oly Service Centre last week. They say will send to Japan to fix the problem. Something to do with the SWD as mentioned in the DPreview threads. the lens will only come back 2 weeks later.. im missing it already...

29th November 2008	#11
whyzee Member Join Date: Apr 2007 Posts: 89	Re: Focusing problem on 14-35mm ahh.. read til abit blur. maybe need more sleep. btw, dont worry man, jus send to olympus. they shld have fix for it.

30th November 2008	#13
aryanto Member Join Date: Feb 2005 Location: singapore Posts: 1,388	Re: Focusing problem on 14-35mm the more you leave it unfixed - the longer you have it unfixed. the faster you send it in to be fixed - the faster it is fixed. sometimes cannot help it because the parts need to be ordered from japan, and with the impending holiday season and staff shortage due to holiday you know what will happen. If the technician here cannot fix it they may have to send it to Japan or China to get it fixed ... so it takes time.