How long does it take to service err99 at CSC?

[Mystix]

I was using my friend's 40D body today and got the infamous err99 while shooting halfway.
Did the drill a couple of times and worked but it progressively got worse and worse until i got it every single time. The last few shots were underexposed even though metering was correct.

Hence i suspect it is a shutter release problem. Fortunately the cam is still under warranty.
Any1 knows roughly how long does it take to service such probs at CSC?

[hammie]

Most of the time, CSC will classified it as lens contact issue cause err99 is too generic. Recommend you rub your lens and camera contact with a eraser first and see what happen.

I actually rubbed my lens with eraser harder than usual and the contact actually changed colour. I have not really tested it yet but most likely it be solved as it only happen on 1 lens and one time it cut off the aperture control.

[zerartul]

Err 99 is alot of error. Can be lens, battery, cf card and stuff in the camera like shutter failure.

On a side note thanks to Nicholas from CSC. He helped me to get my 40D which went into error 99 due to shutter failure repaired in 2 hrs. He also helped me in personal calibration of my 135mm. Once everything is done must really say a proper thanks to him.

[Mystix]

Originally Posted by hammie Most of the time, CSC will classified it as lens contact issue cause err99 is too generic. Recommend you rub your lens and camera contact with a eraser first and see what happen. I actually rubbed my lens with eraser harder than usual and the contact actually changed colour. I have not really tested it yet but most likely it be solved as it only happen on 1 lens and one time it cut off the aperture control.

i have performed all the drills and have narrowed it down to a shutter problem so I dun think its a contact problem.
My shutter is not opening, at all.

[adamadam]

Originally Posted by zerartul Err 99 is alot of error. Can be lens, battery, cf card and stuff in the camera like shutter failure. On a side note thanks to Nicholas from CSC. He helped me to get my 40D which went into error 99 due to shutter failure repaired in 2 hrs. He also helped me in personal calibration of my 135mm. Once everything is done must really say a proper thanks to him.

How do I request Nicholas to work on my camera?

Originally Posted by Mystix i have performed all the drills and have narrowed it down to a shutter problem so I dun think its a contact problem. My shutter is not opening, at all.

Mine too shutter doesn't open at all

[jkaiser]

err99 means generally the camera doesnt know whats wrong, but from user experiences..shutter failure or poor contact seems pretty common..i got my shutter failure of the 30d fixed in about 3-4 working days..

[blue2th]

any 50D users experience this? I got mine on 27 Sept, so nearly a month, got it twice.

will monitor and take it in if happens again. both times the shutter cocks but then doesn't release. remove CF card first time, then it worked. 2nd time had to remove batt then it worked.

[KHC]

even worst happen to me, Happen midst of the event. Change lens and renew battery of flash unit
Err 1.lens and camera communication error.
Clean lens contact .

After the cleaning of lens and camera contacts.it happening again and again.Very stress.
Need to switch off the camera , it since fine for a while .it happen again.
DaXX. Kena visit CSC and bang table man. demand a good explain on the 40D and the 24-105lens. just stress out.
End of the day still need to nice with CSC staff. so them can treat my unit with care. .

camera error bound to happen. it just matter of lucky.
Now not sure , it issue on the camera body or lens or flash unit?????????
Wish CSC can help settle this issue for me ..

[KHC]

Originally Posted by blue2th any 50D users experience this? I got mine on 27 Sept, so nearly a month, got it twice. will monitor and take it in if happens again. both times the shutter cocks but then doesn't release. remove CF card first time, then it worked. 2nd time had to remove batt then it worked.

You may pay a visit to csc. it a new unit still under cover. If time allow to you to do so.

[fatigue]

Let me share my limited experience with this problem:

If err99 is confirmed lens problem, the usual cause is a broken FFC (flat flexible cable)
To be specific, it's cable that controls the aperture blades. That's the reason why the aperture blades are closed (viewfinder becomes dark) at default condition.
At early stage, the problem is intermittent since the cable is not fully damaged.

Solution: parts has to be replaced.
For repair guys without access to parts, the cable is joined using fine wires or improvised wiring. A bit troublesome but could be very durable if done properly.

[iRaphael]

I got an Err99 before too.

The reason was cos there was a lens error. The lens aperture couldn't close properly.

[FireZ]

hi guys....
er....coz i got this "Err 1.lens and camera communication error." on my 450D..
can i bring it down to canon n haf it check?...
coz i not sure is lens prob or camera since i email Tamron 3 times yet no reply....
btw..is CSC is hub for canon camera?...
e 1 at vivo?
sorry if it happens to b repeated question..

[3in1c]

Originally Posted by FireZ hi guys.... er....coz i got this "Err 1.lens and camera communication error." on my 450D.. can i bring it down to canon n haf it check?... coz i not sure is lens prob or camera since i email Tamron 3 times yet no reply.... btw..is CSC is hub for canon camera?... e 1 at vivo? sorry if it happens to b repeated question..

I had same issue today, more than 10 times! frustrating.

[iRaphael]

you could try cleaning the contacts of the lens and the camera.

when bringing down to canon, bring both the lens(es) and camera so that you wont waste time just in case you didnt bring it down.

[QJM1987]

OOOooo..perhaps i'll make my way down later on...got same issue here too..
argh.....

[dlens]

Re: How long does it take to service err99 at CSC?

my case was 4 working days
cured but now got other things causing Err99
have to go to CSC again