for the first time!!
i've always made purchases and had them shipped by fed-ex to me etc.. and it was all fine..
so when i decided that i have something heavy i want to send out to someone, i applied for a fed-ex account online which needed customer service's approval, the automated reply says "We are processing your request and will get back to you by next business day."
in the mean time i emailed the helpdesk on some enquiries as well.. the helpdesk lady, an indian lady replied saying she has forwarded my queries to the customer service, and will get back to me the nxt business day.
so i waited.. day 1.. no reply... day 2.. no reply.. day 3 no reply.. so i forwarded the email to helpdesk.. another indian lady replied and said "We have forwarded this matter to the respective department for their immediate attention and kindly wait for their feedback."
day4... 5.... 6....7... almost day 8 already!! how immediate is their attention?!?!?!?
anyone with similar experiences?