You cant blame their management (or is it the transport ministry's mandate?) for making such a decision with a nation that is notorious for complains.
imagine a wheelchair user happens to fall off while boarding/alighting at a non WAB route. you can brush it aside as just something part & parcel of public transport, or you can launch an attack party against SBS transit on the public forums, questioning why they caused a wheelchair user to be injured, and why more facilities are not in place to facilitate their usage of public transport. After that some funny board of enquiry from the ministry of transport will be setup to look at this situation and then implement some other forms of safety nets and regulations that will made life even more inconvenient for us and soar the tranport prices etc etc etc
well if the management mandates that wheelchair users cannot board/alight at non-WAB route even with a WAB bus, that pretty much solves the case for them, because I hope SBS has done a nice survey and review before verifying that these busstops are VERY SAFE for wheelchair users. But of course, this way they face another type of complain from us, like in this thread or in that news article.
Either decisions taken by SBS transit will somehow result in some complains, in this situation it appears that they have decided to address the issues of their safety responsiblity (by avoiding it!!), while shutting their eye to public convenience.
Well, treating this as an independent transport issue (even though it is not), is it wrong of SBS Transit to make such a decision? Well i don't really think so, but i felt a more moderate compromise would have been more acceptable.
Snap snap away!
speaking on the safety issues, maybe they could be more selective of drivers who are prone to bad driving habits.
like those who:
. tend to drive in a jerky manner (almost all the way)
. travel fast only to brake at moment's notice (potential F1 driver? )
. hog the road (crawling), its safe to go slower but don't overdo it
. *i will let others conitue if there's more to add...
while i like some alternative views, there is some fundamental flaws as to the way things are currently done. i agree we are a nation notorious for complaining, but you can't blame us if there are legitimate grounds for the complains. notwithstanding complains that were mostly downplayed or ignored.
What kind of crap from SBS Transit is this? People on wheelchairs also must comply to the standard so that their buses can take them? They use our $$$ to install all these crap and yet can't serve their purposes? Give our $$$ back!!!
What they can do is increase bus fares and install all the white elephants!!!
why cannot just forget about spending money on those stupid buses, and just donate those money directly to the disabled for them to call a cab? spent so much money on those buses.............. dunno how many taxi rides they could had sponsered.
The reply from SBS Transit:
Sorry for the confusion
Letter from Tammy Tan
WE REFER to “Wheelchair friendly — but sorry, you can’t board” (Oct 2). SBS Transit
would like to apologise to all of its wheelchair-bound commuters who have been
confused by the use of blue Wheelchair-Accessible Bus (WAB) decals on buses
not running on WAB routes. SBS Transit has taken immediate action to remove
them to avoid further confusion and will ensure that only WAB-designated Services
carry the decals from now on.
We were also sorry to learn of the incident where Mr Thomas Teo was denied entry
on Service 14, and conducted an immediate investigation. We found that the
incident had taken place on April 14 this year — before Service 14 was declared
a WAB service. We have since pointed this out to the reporter.
SBS Transit would like to take this opportunity to reiterate our commitment to
rolling out WAB services as quickly as possible. We realise, however, that we have
made some mistakes in our roll-out plan and we sincerely apologise for these.
We will continue to work closely with the voluntary welfare organisations to improve
our service offerings.
if everybody can just walk away easy with that word...
well.... its an honest mistake....
Nowadays, it's cheaper to apologise.
“This was a lapse, what to do, it’s happened.”.
maybe they read my post on just removing the decals...
so if poor cripple-me lives/works in an area where the buses that ply my route aren't wheel chair friendly... I'm pretty much f****d then?
to me this is a thinly veiled disguised attempt in discrimination, blatantly or unknowingly.
what next? rejecting people with seeing eye dogs on board the bus? harassing disabled individuals to quickly alight/disembark and not hold up commuter traffic?