i am really darn pissed!
can some kind soul tell me which country is the headquarter of Photobook?
i had submitted my order to m'sia & the book reach me with 1 loose page. Hence i dropped an email requesting for action to be taken. In less than an hour, the reply came & promised that the replacement will reach me in less than a wk. Pleased to hear that, i didnt question anymore & arranged for my family member to stay at home to wait for the courier to come so that she can handover the faulty book in place of the replacement.
To my horror, they didnt even bother to inform me when they changed their mind about replacing me the book! When i emailed them to check on the status, they claimed that they are waiting for me to send them photo evidence of the book before they can take action!
They dont even have the courtesy to take the initiative to inform me about not able to keep to their original promise of sending me the replacement in exchange of the faulty one!
If the samaritians out there are willing to fight justice along with me & hear my grievances, i can forward you the email correspondences for your better understanding.