Example - to activate speaker phone is a 2 step process going through UI. Hope this has changed.
But that's history.
Recently (like last 2 years) I had issue with the Symbian system - had to send phone back to Nokia twice to reset the phone, like update firm ware. Then some corrosion set in and could not charge, no problem, charge using another phone then replace battery. Then corrosion (like cancer) went to the mic, no problem, use blue tooth to over come that. Then the receiver also gone. And less than 1 year old. Was a N70.
Since then I dropped back to a basic phone, 1.3M camera, but the output is like completely useless.
This is Nokia bashing from a 10-year Nokia user.
My personal dislike was from older days where my Sony CD/LD/minicompo player laser heads die shortly after warranty, as did my Sony PDA dead soon after expiry of warranty. And MS very ex compared to generic memory cards.