Cheated by PARISILK Electronics

[song]

Hi All,

I am copying my recent email to PARISILK as i was cheated by them. They gave me a lower value free gift and i only discovered it after my school had brought the same thing and they get the correct free gift.

Dear Anita,



I am very disappointed with my recent experience with PARISILK. I had come to your transit road on a friday evening at around 6.15pm to buy the below quoted Sharp Plasmacluster purifier FU-S51E-B. You sold it to me at $599 and give me a toaster as it is a free gift item. I was so impressed then and i recommended my school, NUS, to buy 2 more sharp plasmacluster FU-S51E-W. The NUS order was delivered on 3 July and the free toasters were delivered on the 4 July.



I was shocked to see that the toaster model given to NUS was different from the one given to me. I was given KS-W22V instead of the correct one which is KZ-W22V. The KS model is a smaller toaster and i immediately felt cheaper by PARISILK.



To confirm if PARISILK has given the more expensive toaster to NUS by mistake, i took out the SHARP promotion brochure and confirmed that KZ-W22V is the correct free gift. That means PARISILK had shortchange me as a personal customer by giving me the KS model.



I am writing this email as a last resort to see if PARISILK is willing to redeem themselves and change my toaster for me. The toaster given to me is still unopened. I hope PARISILK can honour their branding as an honest dealer that gives customer their value.



For now, i am definately not buying anymore items from PARISILK after this nasty incident.



I hope ANITA from PARISILK could give me a call to explain why PARISILK is short changing their customer.



regards,

Mr Song

(Cheated by PARISILK)



pacific <parisilk@pacific.net.sg> wrote:


Thank you for considering Parisilk Electronics.
One of our sales coordinators in charge of sales from the Transit Road (64521593) will check and respond to your enquiries.
Regards
----- Original Message -----
From: song
To: parisilk@pacific.net.sg
Sent: Wednesday, June 25, 2008 9:52 AM
Subject: E-mail sent from website - Enquiry Form


Enquiry Form - E-mail sent from website

Name: song

Organization:

Address :

City/State:

Country: singapore

Telephone: 98*****

Fax:

Handphone/Pager:

Email: ************

Preferred Response: telephone

Your Enquiry: sharp ion plasma air purifier (can quote for all home models?)

Your opinion of this service:

Your comments / Suggestions:

[satch]

hope it's an honest mistake made by them.

[song]

Hi all,

I was cheated by PARISILK recently. I am posting my experience to warn others. I think a lot of you people buy camera stuff from PARISILK.

Dear Anita,



I am very disappointed with my recent experience with PARISILK. I had come to your transit road on a friday evening at around 6.15pm to buy the below quoted Sharp Plasmacluster purifier FU-S51E-B. You sold it to me at $599 and give me a toaster as it is a free gift item. I was so impressed then and i recommended my school, NUS, to buy 2 more sharp plasmacluster FU-S51E-W. The NUS order was delivered on 3 July and the free toasters were delivered on the 4 July.



I was shocked to see that the toaster model given to NUS was different from the one given to me. I was given KS-W22V instead of the correct one which is KZ-W22V. The KS model is a smaller toaster and i immediately felt cheaper by PARISILK.



To confirm if PARISILK has given the more expensive toaster to NUS by mistake, i took out the SHARP promotion brochure and confirmed that KZ-W22V is the correct free gift. That means PARISILK had shortchange me as a personal customer by giving me the KS model.



I am writing this email as a last resort to see if PARISILK is willing to redeem themselves and change my toaster for me. The toaster given to me is still unopened. I hope PARISILK can honour their branding as an honest dealer that gives customer their value.



For now, i am definately not buying anymore items from PARISILK after this nasty incident.



I hope ANITA from PARISILK could give me a call to explain why PARISILK is short changing their customer.



regards,

Mr Song

(Cheated by PARISILK)



pacific <parisilk@pacific.net.sg> wrote:


Thank you for considering Parisilk Electronics.
One of our sales coordinators in charge of sales from the Transit Road (64521593) will check and respond to your enquiries.
Regards
----- Original Message -----
From: song
To: parisilk@pacific.net.sg
Sent: Wednesday, June 25, 2008 9:52 AM
Subject: E-mail sent from website - Enquiry Form


Enquiry Form - E-mail sent from website

Name: song

Organization:

Address :

City/State:

Country: singapore

Telephone: 98*****

Fax:

Handphone/Pager:

Email: **************

Preferred Response: telephone

Your Enquiry: sharp ion plasma air purifier (can quote for all home models?)

Your opinion of this service:

Your comments / Suggestions:

[drkchylde2099]

hey man im sorry for your woes but look at it this way
1) its a free gift
2) its a toaster!!! small or big expensive or not it does not make a better toast hehe
3) once again its free!

so unless u really got cheated of the product that u actually bought my thoughts is just let it go man its not worth ur time n effort.

[ricsal]

cannot go there and change meh?

[andrew_73]

Me thinks you're jumping the gun. You didn't give them an opportunity to redeem their mistake and straight off the bat you accuse them of cheating. That's a very strong word! KS-W22V and KZ-W22V can easily be mistaken by anyone. They're a big shop and have been around for ages. To "cheat" you of a toaster and a purifier that costs $599? I don't think so as it'll be too costly on their reputation.

I hope it's an honest mistake but on the flip side, you shouldn't jump to conclusions.

[Darren]

Merged threads and closed.

The items involved are non-photographic in nature.