Bro / Sis,
Ever experienced buyer trying to bargain down on price by quoting price from some external sources or even external countries? Well, myself and some friends felt that such practices has gotten more rampant is CS. For example, typically, the buyer will say “Wah, a similar item is selling so much and so much at this place or in a particular country … so my best price is xxx…”. If I can use analogies, it is almost similar to the cases below:
1. A guy decided to step into 7-11 to purchase a can of Coke and said to the casher “Wah, a can of coke is selling only at $1.20 in S-11 and ice cubes are provided some more … so my best price is $1.25 ok?”
2. A gal went to purchase a pair of movie tickets in GV and argued that “Wah, the same movie cost ½ the price in JB … so my best offer is $5.50 for each ticket can?”
Although, I understand that the internet plays a major part of bringing prices of goods and services to equilibrium, but such tactics may appear to be lacking of broader considerations, potentially spur more arguments and caused unhappiness.
What are your views?