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Thread: Dry-box - faulty wire

  1. #1

    Default Dry-box - faulty wire

    Bought the Digi-Cabi from Carrefour which was talked about in a few threads

    It works fine, but the connection between the box and the wire is faulty - sometimes when the wire is tugged it will switch off by itself (red light goes off)

    Or sometimes I notice the light is off and have to spend a few minutes trying to get it to work again

    possible to get a new cable (supposed to have 5 years warranty)?

    or have to send the whole box to them? cos' the contact point on the box might be the one at fault
    Last edited by Juvelyn; 28th June 2003 at 09:33 PM.

  2. #2

    Default Re: Dry-box - faulty wire

    Originally posted by Juvelyn
    Bought the Digi-Cabi from Carrefour which was talked about in a few threads

    It works fine, but the connection between the box and the wire is faulty - sometimes when the wire is tugged it will switch off by itself (red light goes off)

    Or sometimes I notice the light is off and have to spend a few minutes trying to get it to work again

    possible to get a new cable (supposed to have 5 years warranty)?

    or have to send the whole box to them? cos' the contact point on the box might be the one at fault
    Send the whole box to them

  3. #3

    Default

    If the box is new, take it back and get it replaced immediately.

    If it isn't but still within the 1 yr warranty period, call them up and explain the problem with your unit.

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