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Thread: Help needed: My ACER laptop will not play DVDs.

  1. #1
    Senior Member Canew's Avatar
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    Default Help needed: My ACER laptop will not play DVDs.

    Hello everyone,

    I am facing a problem here. I have just discovered that my ACER laptop (TM 4151LMi) will not play DVDs anymore. I used to view DVDs on my laptop but I've not been doing it for quite a few months already. But when I tried to play a DVD (original disc), it refused to play, no matter which software that I used. (be it Power DVD, Windows Media Player nor Real Player).

    I have captured some screen shots hoping that someone here in Kopitiam will be able to help me to resolve this problem.

    1. Real Player:



    2. Windows Media Player: (same error message appears no matter which display setting that I select)



    3. Power DVD (does not run at all!)




    TIA to all.

  2. #2
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    I have been told that the new discs (DVD) are 'multi-coated'. Older players cannot play them. I am having the same problem.
    Don't brag about your accomplishments; Show us your future works.

  3. #3

    Default Re: Help needed: My ACER laptop will not play DVDs.

    hi can u play it with videolan?

  4. #4
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by JacePhoto View Post
    I have been told that the new discs (DVD) are 'multi-coated'. Older players cannot play them. I am having the same problem.
    Oh! I was not aware of this. How old is your system?

  5. #5
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by jerichojon View Post
    hi can u play it with videolan?
    jerichojon, you meant this: http://www.videolan.org/ ?

  6. #6

    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by Canew View Post
    jerichojon, you meant this: http://www.videolan.org/ ?
    yes that's the one

  7. #7

    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by Canew View Post
    Oh! I was not aware of this. How old is your system?
    im using 4151lmi oso...it support dual layer dvd..so it support most dvd in the market...it mite b ur dvd writer has spoiled...u can try playing vcd or data dvd...see if tat works or nt...my dvd writer now oso gt prob...it cant write onto any media...but still able to read...
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  8. #8

    Default Re: Help needed: My ACER laptop will not play DVDs.

    When did you get your laptop? From experience, Acer laptop's dvd drives often run into problems. These dvd drives are from third party suppliers and often encounter problems.

    My acer 5580 aspire had its dvd drive die 3 times in 1 month..... and 4th time died 3 days after servicing..... tah boleh tahan. At Acer.... they no questions asked, straight away change drive... makes u wonder how common the problem is.

  9. #9
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by dreamerz View Post
    im using 4151lmi oso...it support dual layer dvd..so it support most dvd in the market...it mite b ur dvd writer has spoiled...u can try playing vcd or data dvd...see if tat works or nt...my dvd writer now oso gt prob...it cant write onto any media...but still able to read...
    I will try to play a VCD tonight. (laptop at home, now in office) As for writing, I do notice that the DVD writer is having difficulty to write on CD, but can still write on DVD.

  10. #10
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by aeskywan View Post
    When did you get your laptop? From experience, Acer laptop's dvd drives often run into problems. These dvd drives are from third party suppliers and often encounter problems.

    My acer 5580 aspire had its dvd drive die 3 times in 1 month..... and 4th time died 3 days after servicing..... tah boleh tahan. At Acer.... they no questions asked, straight away change drive... makes u wonder how common the problem is.
    aeskywan, I got my laptop for a few years already. (at least 3 yrs. old) Thanks for the info.
    Last edited by Canew; 30th April 2008 at 10:34 AM.

  11. #11

    Default Re: Help needed: My ACER laptop will not play DVDs.

    u probably need to find the model of DVD player and reinstall the drivers. but there is a risk that the DVD player wldnt work anymore

  12. #12

    Default Re: Help needed: My ACER laptop will not play DVDs.

    No problem, you are welcome. For your issue, most likely its a driver issue. Can try searching online and maybe you can find the driver. Failing which sigh its back to the service center.

  13. #13
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by ISOhunt View Post
    u probably need to find the model of DVD player and reinstall the drivers. but there is a risk that the DVD player wldnt work anymore
    Thanks for the pointer, wonder why the driver would be corrupted.

  14. #14
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by aeskywan View Post
    No problem, you are welcome. For your issue, most likely its a driver issue. Can try searching online and maybe you can find the driver. Failing which sigh its back to the service center.
    Would not want to go back to the service center for 2 reasons - distance and cost of repairing. Will try to reload the driver...

  15. #15

    Default Re: Help needed: My ACER laptop will not play DVDs.

    I can understand your pain.... I went to the service centre 4 times in 1 and half months...... JURONG!!! Lucky my boss let me take off from work to go.

  16. #16
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by Canew View Post
    Oh! I was not aware of this. How old is your system?

    I am tempted to turn this into an Acer Bashing Session. I have had my own fair share of Acer disappointment and strongly discourage people fr even giving them a chance.

    My Acer is 3 years old.

    For instance, i load 10 disc, only 5 can play. I dont think its a software driver thingy. Please advice as i am not technically incline.
    Don't brag about your accomplishments; Show us your future works.

  17. #17
    Senior Member Canew's Avatar
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by aeskywan View Post
    I can understand your pain.... I went to the service centre 4 times in 1 and half months...... JURONG!!! Lucky my boss let me take off from work to go.
    You have a good boss!

  18. #18
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    Default Re: Help needed: My ACER laptop will not play DVDs.

    Quote Originally Posted by JacePhoto View Post
    I am tempted to turn this into an Acer Bashing Session. I have had my own fair share of Acer disappointment and strongly discourage people fr even giving them a chance.

    My Acer is 3 years old.

    For instance, i load 10 disc, only 5 can play. I dont think its a software driver thingy. Please advice as i am not technically incline.
    JacePhoto, please do not hesitate to post your disappointment with Acer. Share with us here! But my Acer has worked fine for me except for this problem.

  19. #19

    Default Re: Help needed: My ACER laptop will not play DVDs.

    hahah....4151...very prone to hinge breaking...haha...i ve changed 5-6 hinges in 3 yrs...lol...partly due to i open n close the laptop quite often...lol...other than tat this is a gd laptop...i can disassemble the whole laptop easily...fan is very easy to access to do cleaning...so far my previous acer serice exp at there is fast n efficient...no ques ask...jus change...lol...
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