Anyone can help with this problem I have on my laptop?
My laptop can't access the internet via IE or Firefox although the wireless network is detected. My desktop which is sharing the same wifi network has no such problems though.
The last processes I did on my laptop before it encountered this problem was installing several SONY camera software. Used the programs for nearly an hour with no problems surfing. Then firefox did an automatic update installation. 5 mins after this update I lost connection to the internet.
I had tried to uninstall the Sony programs and reinstalling and now uninstalling Firefox but it has not worked. HP helpdesk tried to help but after trying several methods still failed. They said a port could be blocked and could only recommend a total system recovery. Problem is I had not activated system restore points, and also cannot find my recovery disc.
Can anyone advise any other solution? Thanks in advance.