This is a dining voucher that i got for this restaurant. Front & back of the voucher shown.
I had an unpleasant dining experience at Chen Fu Ji restaurant Suntec. It was a bad experience that i swear i will not go to any of it's restaurants again.
The front of the voucher you find the company chop, authorise signature, s/no, & validity date. It also says your company's name & state SIN$50 gift certificate. It states the local outlets of the company too.
The other side is all chinese words. It states Chen Fu Ji & the chinese word Beijing in chinese. The value is RMB248. There is no other written wordings or company chop here. The address is in Beijing. Would you read this side or take the detailed info seriously? It implies that this side of the voucher is for China use.
When i was going to pay up, I was told by the Waitress that i COULD NOT utilise this voucher at all, becoz i did not show her the voucher prior to ordering. I told her tat wasn't stated on the voucher, then she showed me the other side of the voucher, that it did !?! What is the diff of showing her before ordering anyway? Dun tell me they have different set of menu prices?
I then noticed that terms & conditions on the English (Singapore) side & the Chinese (China) side is NOT the same. This is very WRONG. I cannot accept this. She then further said, besides tat i need to show her that i have this voucher before ordering, it is good only for $75 & above spending! I was shocked!
NOWHERE on the voucher front & back says minimum spending is $75 also.
Look at the front of the voucher (above) again, the term & conditions.
It DOES NOT state MINIMUM SPENDING is $75.
It DOES NOT state 'Please show this voucher before ordering'.
It DOES NOT say 'Term & Condition subject to changes'.
The voucher (or should i say the restaurant) is very bad, very evil.
Their menu prices is no good as well. They are 'unclear'. Why is it after ordering the listed $18 imperial fried rice, the waitress said if want to add crab meat, must add $10, why not clearly states $28 on the menu? Becoz their signature dish is this crab meat fried rice, founded by the Chan sisters, the restaurants founder, widely advertised... to have crab meat in this fried rice still an optional item meh? I dun understand. And she said if it's 2 person sharing, it's $25 (w/o crab meat). Why dun they put that down on the menu to be a bit clearer.
When my friend ordered the Glass Jelly Drink, which is stated $2.50 on the menu, the waitress said, "the price has changed, now $3." She quickly took the menu, scribbled away the $2.50 & scribbled $3 in the menu. What the h*ll? This is horrible. In Singapore it is not suppose to happen. The menu is not clear on the prices at all, bad menu. I only thought this kind of thing happens in other countries.
If you want to talk abt the food... the $28 'Imperial Fried Rice' came quite fast... faster than the time my mum would fry the left over rice with egg & chinese sausage at home... it was warm at least. I am sure the rice is not freshly fried. So she got a separate plate of crab meat & she asked if my friend wanted it all in. The crab meat isn't hot as well. Overall, it was so so food.
This is an unpleasant & shocking dining experience, especially the end part. I swear i'll not step a foot inside any of these Chen Fu Ji restaurants again.