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Thread: International Warranty from Pentax USA

  1. #41

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by fusetrips View Post
    I would like to know too. Anyone?
    Hmmm, i check my international warranty sent 2 me by Pentax USA tonite if I rem.
    Pentax K-r, DA35/2.4, FA 50/1.4, DA 16-45 & DA 55-300

  2. #42

    Default Re: International Warranty from Pentax USA

    Is there's a dealer stamp on your International Warranty Card ?

  3. #43

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by Mahler1 View Post
    Is there's a dealer stamp on your International Warranty Card ?
    Hi sorry been v bz over the wkends n forgotten abt that...
    Will check and update here asap.
    Thanks..
    Pentax K-r, DA35/2.4, FA 50/1.4, DA 16-45 & DA 55-300

  4. #44

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by Mahler1 View Post
    Is there's a dealer stamp on your International Warranty Card ?
    I have just received my International Warranty Cards (1 for body and 1 for lens) from Pentax USA. Both cards are stamped by Pentax Imaging USA. But the cards commence from the date of purchase for 1 year and not the date of issue of the cards which is later.

  5. #45

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by palmtastic View Post
    I have just received my International Warranty Cards (1 for body and 1 for lens) from Pentax USA. Both cards are stamped by Pentax Imaging USA. But the cards commence from the date of purchase for 1 year and not the date of issue of the cards which is later.
    I've checked mine.. Same as your's got Pentax Imaging USA stamp.
    Yes the warranty starts from the date of purchase.
    Pentax K-r, DA35/2.4, FA 50/1.4, DA 16-45 & DA 55-300

  6. #46

    Default Re: International Warranty from Pentax USA

    Thanks

  7. #47

    Default Re: International Warranty from Pentax USA

    Just sent an email (along w/ scanned copies of the receipt and S/N card) to Pentax USA (Joe) about this warranty stuff. Hopefully they'd get back to me soon

    My case is abit complicated 'cause my friend in the US helped w/ the purchase, so the name and address are not mine. Don't know if they'd approve my application. Fingers crossed ...
    Last edited by fengwei; 25th March 2008 at 02:09 PM.

  8. #48
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    Default Re: International Warranty from Pentax USA

    If they question, just say it was s gift from your US friend.
    Works all the time with the Americans.

  9. #49

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by alanswan View Post
    If they question, just say it was s gift from your US friend.
    Works all the time with the Americans.
    Well, I already told them the truth -- my friend bought the lens for me -- let's see how it goes. Don't think the lens will suddenly go wrong within a year anyway

  10. #50

    Default Re: International Warranty from Pentax USA

    Got reply from Pentax USA:

    Frank,

    Thank you for contacting Pentax Imaging Company.

    Your request for Pentax International Warranty has been processed and
    mailed to your address. Please allow adequate time for international
    delivery.

    Thanks again,

    Joe Virgil
    Pentax Imaging Company
    Looks I'm gonna have the warranty stuff soon. Great service by Pentax, again

  11. #51
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    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by fengwei View Post
    Got reply from Pentax USA:



    Looks I'm gonna have the warranty stuff soon. Great service by Pentax, again
    That's good to know that it can be done.

  12. #52

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by istDeS View Post
    That's good to know that it can be done.
    Oh yeah, I didn't know it'd be so easy

  13. #53

    Default Re: International Warranty from Pentax USA

    Ya initially i oso though will b quite difficult to get..
    But then Pentax USA just us me to email to Joe with those necessary details.
    And wala, Joe replied a few days later saying the International warranty will be sent to me n I shld get it in 1-2 wks time..
    Really great service provided by Pentax...
    Pentax K-r, DA35/2.4, FA 50/1.4, DA 16-45 & DA 55-300

  14. #54
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    Default Re: International Warranty from Pentax USA

    Quick question, anyone knows if Sigma provides similar international warranty for their lens?

  15. #55
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    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by alanswan View Post
    Quick question, anyone knows if Sigma provides similar international warranty for their lens?
    Yes, as long as you have the warranty card with your receipt.
    Nikomi Canpen Zenten :eek:
    Not exactly 100% Natural but definitely the closest you can get to it

  16. #56
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    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by bLuRbEnG View Post
    Ya initially i oso though will b quite difficult to get..
    But then Pentax USA just us me to email to Joe with those necessary details.
    And wala, Joe replied a few days later saying the International warranty will be sent to me n I shld get it in 1-2 wks time..
    Really great service provided by Pentax...
    Then can get K20D from USA liao .............
    Nikomi Canpen Zenten :eek:
    Not exactly 100% Natural but definitely the closest you can get to it

  17. #57

    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by Zenten View Post
    Then can get K20D from USA liao .............
    Yup u sure can..
    I got mine K10D frm USA...
    Pentax K-r, DA35/2.4, FA 50/1.4, DA 16-45 & DA 55-300

  18. #58
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    Default Re: International Warranty from Pentax USA

    Quote Originally Posted by alanswan View Post
    Quick question, anyone knows if Sigma provides similar international warranty for their lens?
    If tamron's also international warranty - that'll mean 7 YEARS!!?

  19. #59

    Default Re: International Warranty from Pentax USA

    Just an update. After reading thru this thread thought i would pop an email to Shriro and see what would be the reply, the following was the reply.

    "Dear Sir,

    There's no Pentax 3 year warranty promotion for the K20D In Singapore. We will honor the International Warranty if you bought your K20D in the United States with the International Warranty Card provided. And we will not honor the International Warranty if you bought your K20D from the United States wedsite, although you've got the International Warranty Card .. Thank you."

    so far my translation is if bought the camera while there then the international warranty card can used for local servicing. If bought the camera from internet website and shipped to Singapore then the international warranty card is useless. Also the Pentax extended to 3 year warranty apparently does not apply to Singapore also.
    Last edited by Reportage; 11th February 2009 at 09:57 PM.
    You wont see me much less remember me but i am the guy who makes you look good.

  20. #60

    Default Re: International Warranty from Pentax USA

    Let's push this to top just in case someone needs the info

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